Kaila Jem Masbad
Kitchener,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
To obtain a position that will enable to utilize my strengths and ability to work well with people and to make a beneficial contribution to the department's growth and development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Casino Games Dealer
SA Dreamtech Group International Inc.
04.2019 - 05.2020
- Demonstrated proficiency in dealing multiple casino games such as blackjack, roulette, and poker variants.
- Collaborated with other dealers and floor supervisors to maintain a smooth-running gaming environment.
- Ensured fair gameplay by maintaining an unbiased demeanor throughout each shift.
- Learned and followed company procedures to maintain consistency and standards.
Cashier
H Villarica Pawnshop,Inc
07.2017 - 04.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Pharmacy Assistant
MERCURY DRUG CORPORATION
11.2016 - 06.2017
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Kept pharmacy counter and related areas clean, neat and organized.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
Customer Service Office Staff Member
HIT International Philippines Inc.
05.2016 - 10.2016
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Collaborated with team members to maintain a positive work environment and achieve daily goals.
- Monitored office supplies inventory regularly, placing orders in a timely manner to avoid shortages or delays.
- Managed high call volume with exceptional professionalism, ensuring timely responses to customer needs.
Food and Beverage Attendant
Pizza Hut Inc
05.2015 - 03.2016
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Education
No Degree - Caregiver
K-Teknika Knowledge And Skills Development Inc.
San Jose Del Monte Bulacan Philipiines12.2018
Bachelor of Science - Hotel And Restaurant Management
STI College Sta.Maria
Sta.Maria Bulacan,Philippines04.2016
High School Diploma -
San Jose Del Monte National Trade School
Bulacan,Philippines03.2012
Skills
- Excellent customer service
- Positive Attitude
- Strong Work Ethic
- Basic Computer Literacy
- Salesmanship abilities
- Flexible
- Reliability and punctuality
- Bilingual in English and Filipino
- Stress Tolerance
Certification
- National Certificate II in CAREGIVING (TESDA)-Philippine TVET Competency Assessment Training - Quezon City Philippines-December 12, 2018
- Front Desk Internship Training, Sierra Pines Hotel Baguio City, Philippines-January 21,2016 to March 09,2016
- Food Service Internship Training,Barrio Fiesta ,Quezon City Philippines- April 28,2014 to June10,2014
Reference
Ms.Kristal N. Aquino : President/CEO
K-teknika Knowledge and Skills Development Inc.
(02)957-7671 / +639 1714-225-59
Ms.Evangeline P. Esguerra : Head-HR Department
H Villarica Pawnshop, Inc.
(02)555-6046
Ms.Angela Hou : Manager
HIT International Phils., Inc.
(02)364-4340/ (02)365-3526
Amparo B. Dela Cruz: General Manager
Sierra Pines Hotel
(074)424-9430,32,33
Timeline
Online Casino Games Dealer
SA Dreamtech Group International Inc.
04.2019 - 05.2020
Cashier
H Villarica Pawnshop,Inc
07.2017 - 04.2018
Pharmacy Assistant
MERCURY DRUG CORPORATION
11.2016 - 06.2017
Customer Service Office Staff Member
HIT International Philippines Inc.
05.2016 - 10.2016
Food and Beverage Attendant
Pizza Hut Inc
05.2015 - 03.2016
No Degree - Caregiver
K-Teknika Knowledge And Skills Development Inc.
Bachelor of Science - Hotel And Restaurant Management
STI College Sta.Maria
High School Diploma -
San Jose Del Monte National Trade School
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