Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Kaila Thompson

Orangeville,ON

Summary

Compassionate and motivated paramedic student, entering the field with proven expertise in communication, multitasking, and thorough patient assessment. Known for an empathetic and professional approach, possessing a wealth of knowledge and practical experience with individuals with Autism Spectrum Disorder, as well as individuals in domestic violence and sexual assault crisis. Boasting a drive to excel in patient care, and a strong work ethic, while rapidly absorbing and applying new skills

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Boston Pizza
Orangeville, Ontario
10.2024 - Current
  • Formed and maintained excellent guest relationships and regular clientele through positive interactions
  • Supervised restaurant guests and monitored alcohol consumption and overall wellbeing of guests to ensure safe consumption and guest safety
  • Deescalated and resolved guest and peer conflict and maintained a healthy and happy working environment and guest experience
  • Multi tasked and managed high stress, high volume environments while maintaining professionalism and effectively completing tasks
  • Effectively delegated tasks to other team members as needed to ensure the smooth operation of the establishment
  • Maintained a clean and sanitized working environment and equipment at all times

Guest Relations Manager

Built Reach Inc.
Toronto, Ontario
12.2023 - 01.2025
  • Implemented change and modifications to service based on guest experience to ensure positive customer experience
  • Trained and mentored employees in guest interaction and conflict resolution, ensuring top quality service and five star reviews
  • Actively maintained and reassessed the accuracy and relevance of client information to ensure appropriate services and recommendations were provided

Lead Bartender

St Louis Bar & Grill
Orangeville, Ontario
04.2020 - 10.2024
  • Maintained a positive reputation and community relationships to ensure the success of the establishment
  • Enforced compliance with all regulations and safety standards in accordance with with Public Health and LLBO to ensure a safe working environment and guest experience
  • Worked in collaboration with kitchen staff and front of house staff to ensure the timely completion of all orders and guest satisfaction

Education

Some College (No Degree) - Paramedicine

Oxford College of Arts Business And Technology
Burlington, ON

Skills

  • Trauma management
  • Airway Management
  • Basic Life Support (BLS)
  • First Aid and CPR
  • Crisis Management (ASD)
  • Behavioural Support Skills
  • Expertise in Domestic Violence Support
  • Sexual Assault Crisis Support
  • Mental Health Crisis Support

Affiliations

  • Long Distance runnin
  • Weightlifting
  • Entrepreneurship

Languages

French
Professional
Arabic
Limited

Certification

  • Personal Training Specialist
  • Smart Serve
  • Human Trafficking For Healthcare Professionals
  • Trauma Notification Training
  • Standard First Aid + CPR - BLS/ AED
  • Domestic Violence and Abuse Awareness

Timeline

Bartender

Boston Pizza
10.2024 - Current

Guest Relations Manager

Built Reach Inc.
12.2023 - 01.2025

Lead Bartender

St Louis Bar & Grill
04.2020 - 10.2024

Some College (No Degree) - Paramedicine

Oxford College of Arts Business And Technology

Similar Profiles

CREATE PROFILE
Kaila Thompson