Kaila Sao
San Diego,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Western Fire Protection
01.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Team Member
Target
07.2024 - 12.2024
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
After-School Program Leader
YMCA
11.2023 - 06.2024
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
- Created fun, age-appropriate activities for school-age children.
- Implemented student safety measures across program to minimize accidents.
- Counseled students about rules and policies during school assemblies.
Skills
- Bookkeeping
- Memo preparation
- Scheduling
- Reception oversight
- Research
- Filing
- Mail handling
- Budget tracking
- Phone call answering
- Problem-solving
- Calendar management
- Office administration
- Typing proficiency
- Microsoft Office Suite
- Workflow planning
Timeline
Administrative Assistant
Western Fire Protection
01.2025 - Current
Team Member
Target
07.2024 - 12.2024
After-School Program Leader
YMCA
11.2023 - 06.2024
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