Kaila Correia

Toronto,ON

Summary

Proficient Chiropractic Assistant & Mobility Specialist with a strong background at Beyond Sports within Universal Chiropractic. Demonstrated expertise in data analysis and the development of tailored rehabilitation programs, enhancing client outcomes. Renowned for exceptional multitasking abilities and fostering a welcoming environment for clients. Committed to advancing patient care through effective coordination and support.

Overview

years of professional experience

Work History

Chiropractic Assistant & Mobility Specialist

Beyond Sports within Universal Chiropractic

Mississauga, Canada

03.2021 - Current

Assisting with exercises and rehabilitation activities prescribed by the chiropractor.
Interacting with and educating clients on mobility techniques
Creating, coordinating and implementing rehabilitation programs
Demonstrating, instructing and assisting clients in rehabilitative exercises to drive safety and minimize risk of further injury
Explaining post-treatment instructions to patients, providing printed materials if needed
Documenting and evaluating client progress
Maintaining a clean and organized treatment environment
Administering both active and passive manual therapy exercises using IFC and laser techniques
Determining patients' insurance coverage by notifying carriers and submitting invoices after services had been performed
Preparing and organizing client information in Atlas and Jane software
Scheduling and collecting client payments.

Disability Claims Specialist

Medavie Blue Cross

Etobicoke, Canada

03.2019 - 02.2021

Responsible for the assessment and management of claims for short- and long-term disability (STD, LTD) benefits, while determining the potential and strategy in assisting claimants with their return to work
Process claims for disability benefits in accordance with the terms and provisions of the applicable group insurance contract
Maintained knowledge of policy and procedures, insurance coverage benefit levels, eligibility, and verification processes
Communicated with a variety of stakeholders ( Claimants, employers, physicians and treatment providers) to gather the relevant information allowing the initial and ongoing assessment and management of a claimant's disability
Documented the claim file to ensure an accurate record of events that transpired in the claim handling
Assisted claimants with disability benefits registration
Reviewed and analyzed disability claims to determine eligibility for benefits
Drafted letters of notification for approved or denied claims
Calculated and processed short-term disability payments.
Defined and communicated the action plan rationale to ensure timely outcomes for claims
Effectively coordinated with various stakeholders to address obstacles in claimants' return to function
Participated in team meetings to discuss case management issues and provide updates on pending disability claims.

Registration Specialist/Student Services Liaison

Lambton College in Toronto

Toronto, Canada

01.2016 - 02.2019

Actively managed student database of over 5,000 international students with matters relating to admissions, registration, student records, transcripts, grades, and financial discrepancies from initial enrollment through graduation
Performed cross-referencing of graduation audit reports with Registrar's Office in Sarnia to ensure document accuracy.
Prepared and presented timely and accurate data analysis reports to the President and Director to remedy registration audits and database discrepancies
Prepared checklists and workflow charts of registration responsibilities required prior to each term start and end date
Lead, managed, and supervised students and staff during orientation week and convocation to ensure flawless, professional, and timely execution
Processed student registrations, grade changes, graduation requests and diploma disbursement in a timely manner
Conducted degree audits by analyzing and assessing students' files to determine graduation eligibility and subsequently prepare graduation documentation
Provided quality student service and daily correspondence to students regarding registration, tuition assessment, policies and procedures, and academic records with the highest degree of confidentiality

Education

Certificate in Functional Range Conditioning Mobility Specialist -

FRC

06.2022

Certificate in Introduction to Physical Therapy Aides -

Alison

10.2018

Bachelor of Arts - Specialized Honours in Kinesiology and Health Science

York University

01.2014

Skills

Microsoft Office tools
Atlas
Web Advisor
Jane
Effective Multitasking
Data analysis

Attention to detail
Patience
Personable
Approachable
Positive attitude
Effective Time Management

Timeline