Kaila Bolstad
Quesnel
Summary
Dynamic Indigenous Health Services Assistant at Northern Health, adept at patient care coordination and effective communication. Successfully enhanced clinic workflow and patient experiences through meticulous scheduling and advocacy for individualized care plans. Committed to continuous learning and collaboration, ensuring confidentiality and improved health outcomes for diverse patient populations.
Developed skills in healthcare environment, focusing on patient care and administrative support. Demonstrated ability to manage multiple tasks, maintain patient records, and support healthcare professionals. Seeking to transition into new field, leveraging organizational and communication skills for impactful contributions.
Overview
2
2
years of professional experience
Work History
Indigenous Health Services Assistant
Northern Health
08.2023 - Current
- Provided support to healthcare professionals in patient care and administrative tasks.
- Assisted with patient intake processes, ensuring accurate documentation and data entry.
- Coordinated scheduling of appointments, optimizing clinic workflow and efficiency.
- Communicated effectively with patients regarding services, enhancing overall patient experience.
- Collaborated with multidisciplinary teams to improve patient care protocols and outcomes.
- Managed incoming communications from various sources, ensuring timely responses and proper routing of information to relevant parties.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, improving overall health outcomes.
- Effectively managed patient records, ensuring confidentiality and accuracy throughout the treatment process.
- Advocated for individualized care plans that addressed patients'' unique needs while adhering to established protocols and guidelines within the facility''s framework.
- Maintained up-to-date knowledge on best practices within the healthcare industry, applying new insights to enhance service quality continuously.
Education
Counsellor, Community Service Worker - Addiction Counseling, Community Services Worker
Sundance College
Online 12-2025
Skills
- Multitasking efficiency
- Stress management strategies
- Effective communication
- Continuous learning attitude
- Organizational skills development
- Patient care coordination
- Patient confidentiality maintenance
- Conflict resolution techniques
- Team collaboration aptitude
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Client advocacy
- Multicultural competence
- Treatment Planning
Timeline
Indigenous Health Services Assistant
Northern Health
08.2023 - Current
Counsellor, Community Service Worker - Addiction Counseling, Community Services Worker
Sundance College
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