Kaifeng Zou
Gatineau,QC
Summary
Certified barista with strong beverage preparation experience and a solid foundation in espresso-based drink techniques. Recently obtained the SCA Barista Skills – Intermediate Certification, and now seeking to apply newly acquired barista skills in a professional coffee shop setting. Known for fast learning, customer service excellence, and a strong sense of responsibility in food safety and hygiene.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
CoCo Fresh Tea & Juice
11.2024 - Current
- Prepared beverages according to company standards and recipes while ensuring consistent quality and taste.
- Maintained cleanliness of the beverage preparation area and equipment to meet food safety requirements.
Customer Service & Beverage/Dessert Production
McDonald's
08.2023 - 05.2024
- Taking & processing customer orders and ensuring the accuracy of their purchases.
- Monitored customer traffic and proactively addressed potential issues.
- Trained new cashiers in the use of cash registers and processing payments.
Customer Service & Kitchen
KFC
07.2022 - 08.2023
- Prepared food according to recipes set by the establishment.
- Inspected kitchen equipment regularly for proper functioning; reporting any issues immediately.
- Maintained a clean and organized workspace to ensure safety of all personnel.
Education
Honours Bachelor of Health Science -
University of Ottawa
Ottawa, Ontario06-2028
Skills
- Attention to detail
- Cash register operation
- Order taking
- Time management
Certification
- June 2025
- Barista Skills - Intermediate, SCA (Specialty Coffee Association)
- Covers espresso extraction, milk steaming, drink calibration, workflow efficiency, customer service, and other essential barista skills.
Languages
English
Professional Working
French
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Barista
CoCo Fresh Tea & Juice
11.2024 - Current
Customer Service & Beverage/Dessert Production
McDonald's
08.2023 - 05.2024
Customer Service & Kitchen
KFC
07.2022 - 08.2023
Honours Bachelor of Health Science -
University of Ottawa
Similar Profiles
Oliver Santa RosaOliver Santa Rosa
Food Counter Attendant at CoCo Fresh Tea & JuiceFood Counter Attendant at CoCo Fresh Tea & Juice
Huy HoangHuy Hoang
Manager at CoCo Fresh Tea & JuiceManager at CoCo Fresh Tea & Juice
Presley MyersPresley Myers
Barista at CoCo Fresh Tea & JuiceBarista at CoCo Fresh Tea & Juice
Leonard GangbobgaLeonard Gangbobga
Customer Service Representative at MSI CorpCustomer Service Representative at MSI Corp
Nicolas AudritNicolas Audrit
Risk Management and Investigations Officer at Office of the Sergeant-at-Arms/House of CommonsRisk Management and Investigations Officer at Office of the Sergeant-at-Arms/House of Commons