Kaiden Ricketts
Laguna Niguel
Summary
Dynamic Facilities Manager with a proven track record at California Baptist University, excelling in organizational skills and customer service. Adept at implementing policies that enhance safety and aesthetics, while effectively managing emergency situations. Bilingual in English and Spanish, fostering strong team collaboration and conflict resolution to ensure a welcoming environment for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Facilities Manager
California Baptist University
Riverside
04.2024 - Current
- Oversee and manage facilities while ensuring a safe, clean, and welcoming environment for all patrons and offer great customer service while constantly restocking towels and meeting the needs of patrons
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
- Managed emergency situations such as fires, floods, power outages, and other events impacting the facility.
Retail Sales Associate
California Baptist Campus Store
Riverside
12.2023 - Current
- Assist customers with answers as a cashier, while fulfilling their needs, restocking inventory, creating shipments, providing customer service, and maintaining an organized and clean ambiance.
- Answered customer inquiries regarding product features, pricing, and availability.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Cashier/Shipper/Organizer
PostalAnnex
Laguna Niguel
12.2021 - 08.2023
- Provided excellent customer service and greeted customers while creating packages and sorting mail to develop an organized environment
Food Service Worker
Taco Bell
Laguna Niguel
03.2021 - 12.2021
- Packaged and bagged cooked food and prepared items.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Greeted customers upon arrival in the dining area.
- Refilled condiments, napkins and server workstations.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Education
Bachelor of Science - Criminal Justice
California Baptist University
Riverside04-2027
High School Diploma -
Aliso Niguel High School
Laguna Niguel, CA06.2023
Skills
- Leader
- Organizational skills
- Communication skills
- Team collaboration
- Time management
- Customer service
- Conflict resolution
Languages
- Spanish, Fluent
- English, Fluent
Certification
- CPR & AED
- First Aid
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Volunteering
- Student Leadership
- Community Involvement
- Foreign Language
- Sports
Timeline
Facilities Manager
California Baptist University
04.2024 - Current
Retail Sales Associate
California Baptist Campus Store
12.2023 - Current
Cashier/Shipper/Organizer
PostalAnnex
12.2021 - 08.2023
Food Service Worker
Taco Bell
03.2021 - 12.2021
Bachelor of Science - Criminal Justice
California Baptist University
High School Diploma -
Aliso Niguel High School
Similar Profiles
Jacey FerneyhoughJacey Ferneyhough
Facility Team Leader at California Baptist UniversityFacility Team Leader at California Baptist University
Gianna PerezGianna Perez
Student Worker at California Baptist UniversityStudent Worker at California Baptist University
Rylee LongRylee Long
Resident Assistant, RA at California Baptist UniversityResident Assistant, RA at California Baptist University