Kai Thomas
Waterloo
Summary
Experienced 310S Automotive Mechanic with a strong background in both gasoline and diesel vehicle repair, as well as high voltage skills. Coupled with proven leadership in restaurant management. Skilled in diagnostics, problem-solving, and customer service, with a track record of efficiently managing teams and operations in fast-paced environments. Known for attention to detail, time management, and a strong commitment to delivering high-quality results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Mechanic (Gasoline & Diesel)
Crosby Auto Group (Volkswagen)
01.2016 - Current
- Perform routine maintenance and repair services on both gasoline and diesel vehicles
- Diagnose issues and provide detailed service reports for customers
- Work as part of a team to maintain high-quality standards for customer satisfaction
- Test drive vehicles to determine problems and test repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
Weekend Staff
LA Franks
01.2016 - Current
- Continue working on weekends, assisting with management, cooking, and customer service tasks
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Manager, Cook, Customer Service (Full-Time)
LA Franks
04.2007 - 09.2016
- Managed daily operations to ensure excellent service and customer satisfaction
- Prepared food, handled cooking duties, and assisted customers
- Supervised staff, provided training, and fostered a collaborative team environment
Parts Associate
Vision Truck Group
04.2015 - 01.2016
- Delivered exceptional customer service, helping customers select and order parts
- Managed inventory and efficiently processed parts orders to support the service team
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
Landscaping and Snow Removal
TMJ Landscapes
10.2014 - 04.2015
- Performed landscaping tasks, such as lawn care and garden maintenance
- Provided snow removal services during the winter months to ensure safe walkways
Lube Technician, Sales, and Lead Hand Management
Mr. Lube
10.2009 - 05.2011
- Performed oil changes, fluid checks, and general vehicle maintenance
- Assisted with the sales of automotive products and services
- Took on a leadership role, overseeing daily operations and mentoring junior staff
- Kept shop areas neat, clean, and free of safety hazards.
Auto Mechanic Apprentice
Fastcos Fabrications
09.2010 - 01.2011
- Gained hands-on experience in vehicle maintenance, repairs, and diagnostics
- Assisted senior technicians with troubleshooting and servicing customer vehicles
Dishwasher and Kitchen Helper
The Canadian Tavern
02.2008 - 09.2008
- Assisted in maintaining cleanliness and organization in the kitchen
- Supported food preparation and dishwashing to ensure smooth kitchen operations
Education
Diploma - Automotive Technician
Conestoga College
Guelph, ON01-2020
Skills
- Task Efficiency
- Cognitive Analysis
- Results-Oriented with Attention to Detail
- Strategic Planning
- Digital Literacy
- Product/Operations Management
- Problem Solving
- Telephone and Email Etiquette
- Capacity for Innovation
- Core Mechanic Duties (including dealership and fleet)
- Technical Knowledge
- Diagnostic Skills
- Time Management
- Mechanical Aptitude
- Manual Dexterity
Certification
- WHMIS Trained
- Volkswagen High Voltage Technician Certified
- Passport to Safety Certified
Timeline
Automotive Mechanic (Gasoline & Diesel)
Crosby Auto Group (Volkswagen)
01.2016 - Current
Weekend Staff
LA Franks
01.2016 - Current
Parts Associate
Vision Truck Group
04.2015 - 01.2016
Landscaping and Snow Removal
TMJ Landscapes
10.2014 - 04.2015
Auto Mechanic Apprentice
Fastcos Fabrications
09.2010 - 01.2011
Lube Technician, Sales, and Lead Hand Management
Mr. Lube
10.2009 - 05.2011
Dishwasher and Kitchen Helper
The Canadian Tavern
02.2008 - 09.2008
Manager, Cook, Customer Service (Full-Time)
LA Franks
04.2007 - 09.2016
- WHMIS Trained
- Volkswagen High Voltage Technician Certified
- Passport to Safety Certified
Diploma - Automotive Technician
Conestoga College
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