Kai Mallari
Los Angeles
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a server role.
Overview
2
2
years of professional experience
Work History
Server
Gen Korean BBQ House
11.2024 - Current
- Delivered exceptional service in a fast-paced, high-volume restaurant environment.
- Built strong customer relationships, contributing to repeat business and positive reviews.
- Tied for the most 5-star Yelp reviews at the location.
- Assisted with training new staff and ensuring high service standards.
Seasonal Laundry Assistant
Colony Cleaners
06.2024 - 08.2024
- Assisted customers with drop-off and pick-up services in a high-end location.
- Maintained cleanliness and order in the facility, ensuring a professional environment.
- Operated POS systems for payments and service tracking.
- Provided attentive customer service to meet client expectations.
Christmas Tree Lot Loader
Holiday Tree Lot
12.2023 - 12.2023
- Loaded and tied down trees for customers safely and efficiently.
- Provided friendly and efficient customer service during the holiday season.
- Helped maintain the organization and cleanliness of the lot.
Education
GED -
Los Angeles Pierce College
Woodland HillsSkills
- Excellent Customer Service
- POS System Operation
- Fast-Paced Multitasking
- Physical Labor & Safety Awareness
- Verbal Communication
- Time Management
- Team Collaboration
- Strong work ethic
- Exceptional customer service
- Guest engagement
Accomplishments
Ability to continuously be sat tables
Able to handle 100+ waitlist
Timeline
Server
Gen Korean BBQ House
11.2024 - Current
Seasonal Laundry Assistant
Colony Cleaners
06.2024 - 08.2024
Christmas Tree Lot Loader
Holiday Tree Lot
12.2023 - 12.2023
GED -
Los Angeles Pierce College