Kai jiang
Kanata,ON
Summary
Entrepreneurial managing partner with several years of experience in the restaurant industry. Adept at setting and meeting big-picture financial goals through day-to-day streamlining. Effective manager and team motivator with a commitment to excellent customer service.
Overview
9
9
years of professional experience
Work History
Managing Partner
mandarin restaurant
Kanata, Ontario
10.2018 - 10.2023
- Coordinated with internal departments to ensure efficient workflow.
- Managed daily operations including staff management and client relations.
- Supervised recruitment, training, and development of staff to build a high-performing team.
- Hired, trained, and mentored staff members to maximize productivity.
Trainee
mandarin restaurant
Brampton, Ontario
02.2015 - 06.2017
- Participated in meetings with other trainers to discuss strategies for improving learning outcomes.
- Prepared reports summarizing results from evaluation assessments after each session concluded.
- Recommended changes or additions to existing curriculum material as needed.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Worked alongside senior team members to learn related job tasks and roles.
Server
kings buffet restaurant
Hamilton, Ontario
08.2014 - 07.2016
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
GED -
Qingdao25th High School
China 06-2003
Skills
- Team leadership strength
- Payroll understanding
- Operations Management
- Profit maximization
- Foodservice Management Professional
Timeline
Managing Partner
mandarin restaurant
10.2018 - 10.2023
Trainee
mandarin restaurant
02.2015 - 06.2017
Server
kings buffet restaurant
08.2014 - 07.2016
GED -
Qingdao25th High School
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