Kai Cousins
Saskatoon,SK
Summary
Proactive and detail-oriented trader with experience in portfolio management and team leadership. Skilled in analyzing financial markets and implementing best practices in customer service. Eager to leverage expertise to drive impactful results, apply analytical skills, and enhance team performance.
Overview
6
6
years of professional experience
Work History
Independent Trader & Portfolio Management
Self-Directed
Saskatoon, SK
10.2021 - Current
- Managed a personal portfolio using equities and derivatives, applying fundamental and technical analysis
- Analyzed market trends to identify profitable trading opportunities.
- Enhanced portfolio performance by diversifying investments across various asset classes.
- Conducted in-depth research on financial instruments, industries, and economic indicators.
- Developed and tested short-term strategies based on market trends, volatility, and macroeconomic data.
- Focused on long-term success by constantly refining trading approaches based on lessons learned from past experiences.
- Monitored portfolio performance, adjusting positions in response to market fluctuations.
Park Attendant
Apex Adventure Plex
Saskatoon, SK
01.2022 - 04.2026
- Supervised daily park operations to ensure visitor safety and satisfaction.
- Trained new staff on park policies, safety protocols, and equipment usage.
- Implemented maintenance schedules for park facilities and equipment to enhance durability.
- Monitored park cleanliness, ensuring adherence to health and safety standards consistently.
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
Banking Intern
Royal Bank of Canada, RBC
Saskatoon, SK
05.2025 - 08.2025
- Advised clients on financial products and services, enhancing customer satisfaction and retention.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Assisted clients with account inquiries, providing excellent customer service and resolving issues promptly.
- Supported daily operational tasks, including balancing cash drawers and preparing deposits for processing.
- Maintained comprehensive knowledge of bank products and services to effectively cross-sell to clients.
- Adhered to compliance regulations and internal policies during all banking operations to mitigate risks.
- Developed strong rapport with clients by actively listening to their concerns and providing helpful solutions tailored to their needs.
Sales Associate
Boathouse
Calgary, AB
05.2022 - 08.2022
- Enhanced customer engagement through personalized service, fostering loyalty and repeat business.
- Developed in-depth product knowledge to provide accurate information and recommendations to customers.
- Assisted in inventory management by tracking stock levels and restocking shelves as needed.
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Customer Service Representative
IceboxYXE
Saskatoon, SK
01.2020 - 01.2022
- Facilitated customer inquiries, providing accurate product information and resolving issues efficiently.
- Developed and maintained strong relationships with clients to enhance customer satisfaction and loyalty.
- Trained new team members on company policies, procedures, and customer service best practices.
- Implemented process improvements that streamlined operations and reduced response times for customer queries.
- Managed customer accounts using Quickbooks, ensuring accurate financial records.
Education
Finance
University of Saskatchewan
Saskatoon06-2026
High School Diploma -
Evan Hardy Collegiate
Saskatoon, SK06-2022
Skills
- Futures trading
- Options trading
- Fundamental analysis
- Portfolio management
- Economic forecasting
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
Languages
English
Native or Bilingual
Lao
Limited Working
Timeline
Banking Intern
Royal Bank of Canada, RBC
05.2025 - 08.2025
Sales Associate
Boathouse
05.2022 - 08.2022
Park Attendant
Apex Adventure Plex
01.2022 - 04.2026
Independent Trader & Portfolio Management
Self-Directed
10.2021 - Current
Customer Service Representative
IceboxYXE
01.2020 - 01.2022
Finance
University of Saskatchewan
High School Diploma -
Evan Hardy Collegiate