Summary
Overview
Work History
Education
Skills
Certifications And Education
Technical And Physical Attributes
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Ka Ho Ho

Toronto,Canada

Summary

Certified Medical Device Reprocessing Technician (MDRAO, 2025) with over seven years of experience supporting more than 8,000 surgical procedures across ophthalmology and orthopedic specialties. Strong background in sterile technique, inventory management, surgical item preparation, and case cart validation in high-volume hospital settings. Skilled in item sorting, picklist checking, and coordination with SPD, OR staff, and biomedical teams. Committed to maintaining high standards of accuracy, cleanliness, and efficiency to support surgical teams and infection control.

Overview

9
9
years of professional experience

Work History

Senior Sales Executive - Surgical Inventory & Field Support

Alcon AG
Hong Kong, Hong Kong
01.2020 - 07.2023
  • Supported over 7,500 ophthalmologic surgeries across 8 hospitals, ensuring proper sterile item handling and tray verification
  • Opened sterile surgical instruments in OR settings following MDRAO-compliant aseptic technique
  • Managed surgical inventory for 40+ client sites, including field stock forecasting and critical item allocation
  • Conducted on-site supply checks, restocking, and last-minute support for emergency surgical cases
  • Coordinated with SPD and distribution teams to ensure tray completeness and readiness before procedures
  • Provided input for equipment diagnostics and collaborated with biomedical staff for OR machine upkeep

Product Specialist - Surgical Set & Instrument Support

Stryker Corporation
Hong Kong, Hong Kong
05.2017 - 12.2019
  • Prepared, verified, and arranged 20+ orthopedic surgical trays daily for hip, knee, and shoulder replacement procedures
  • Supported over 4,000 surgeries across 14 hospitals by ensuring timely tray availability and backup instruments
  • Performed pre-op and post-op checks of trays and instrument sets to ensure readiness and compliance
  • Assisted clinical teams by locating missing instruments, reducing surgical delays and enhancing case turnover
  • Improved warehouse organization to increase access to key components, ramping up the usable trays up to 200%.

Medical Representative

Takeda Pharmaceuticals
Hong Kong, Hong Kong
12.2014 - 08.2017
  • Coordinated supply of hospital-grade medications and managed ordering processes for multiple facilities

Medical Representative

Pfizer Corporation
Hong Kong, Hong Kong
02.2014 - 12.2014
  • Managed hospital supply chain for OTC and supplement products, improving product access by 30% through proactive planning

Education

MDRAO Certification -

Medical Device Reprocessing Association of Ontario
07.2025

Software Engineering Technician -

Centennial College
Toronto, ON, Canada
01.2024

B.Sc. (Hons) - Engineering Physics, Minor in Marketing

Hong Kong Polytechnic University
01.2011

Skills

  • Sterile item handling
  • Aseptic technique
  • Case cart setup
  • Tray verification
  • Inventory management
  • Supply chain coordination
  • Surgical technical support
  • Maintenance
  • Hospital workflow
  • Infection Control
  • PPE Protocols
  • Physical Endurance
  • Task Repetition Tolerance
  • Fast-Paced Clinical Environment Adaptability
  • Instrument Knowledge
  • Software Skills
  • MS Excel
  • MS Word
  • Shift Flexibility

Certifications And Education

  • MDRAO Certification, Medical Device Reprocessing Association of Ontario, 2025-07-01
  • Software Engineering Technician, Centennial College, Toronto, ON, 2023-01-01, 2024-01-01
  • B.Sc. (Hons) in Engineering Physics, Marketing, Hong Kong Polytechnic University, 2008-01-01, 2011-01-01

Technical And Physical Attributes

  • Sterile Item Handling: Proficient in opening and preparing sterile items in surgical settings
  • Instrument Knowledge: Familiar with ophthalmic and orthopedic surgical instruments
  • Physical Capability: Able to lift 25+ lbs, push/pull carts, stand or bend for long shifts
  • Software Skills: MS Excel, Word, and fast adaptation to inventory tracking systems
  • Shift Flexibility: Available for day/evening/weekend shifts and on-call rotations

<Enter your own>

Availability: Available for day/evening/weekend shifts and on-call rotations

Timeline

Senior Sales Executive - Surgical Inventory & Field Support

Alcon AG
01.2020 - 07.2023

Product Specialist - Surgical Set & Instrument Support

Stryker Corporation
05.2017 - 12.2019

Medical Representative

Takeda Pharmaceuticals
12.2014 - 08.2017

Medical Representative

Pfizer Corporation
02.2014 - 12.2014

MDRAO Certification -

Medical Device Reprocessing Association of Ontario

Software Engineering Technician -

Centennial College

B.Sc. (Hons) - Engineering Physics, Minor in Marketing

Hong Kong Polytechnic University

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Ka Ho Ho