Responding to security alarm events and dispatching of applicable emergency services (Fire, Police, Ambulance, Guard).
Logging and documentation of all security alarm events and creation of alarm event reports.
Working as a team player with fellow team members to optimize alarm station productivity.
Assistant Engineer
Honeywell Limited
09.2019 - 02.2022
Report to Manager for technical design, system implementation, planned and corrective maintenance of system, Follow up progress of project from design to system launch including planning control of schedule
Manage routine maintenance schedule and quality
Customer Service Assistant
The Hong Kong Jockey Club
10.2014 - 08.2019
Handle customer enquiries, provide quality and efficient customer service
Assist customers in processing betting transactions
Introduce products and services to enhance customers’ experience
Clerk
Asian Professional Business Consultancy
07.2015 - 10.2015
Provide clerical and administrative support to the company
Data entry and filing
Assist in ad-hoc assignment
Education
Bachelor of Science (Honours) - Data Science and Business
Intelligence