Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Kahleef Mathurin

LAVAL,QC

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

9
9
years of professional experience
1
1
Certification

Work History

<ul> <li>Company Overview: Personal Rental car company.</li> <li>Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.</li> <li>Managed daily operations of the car rental business, including customer service, fleet management and financial reporting.</li> </ul>

ks rental
Laval, QC
07.2023 - Current
  • Company Overview: Personal Rental car company.
  • Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
  • Managed daily operations of the car rental business, including customer service, fleet management and financial reporting.

Phone Operator

TCL - Capital One
Montreal, QC
08.2023 - 02.2024
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Provided customer service support for customers with questions or technical issues.
  • Maintained a professional demeanor while handling customer calls.

<ul> <li>Received daily delivery instructions and route assignments from dispatch.</li> <li>Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.</li> <li>Loaded, secured, and unloaded cargo in a safe and timely manner.</li> </ul>

FedEx Ground
Ocala, FL
05.2022 - 07.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

<ul> <li>Provided safe and efficient transport of patients to and from medical appointments.</li> <li>Organized patient records for each transport trip.</li> <li>Maintained accurate logbook of all trips, including dates, times, locations, and mileage.</li> </ul>

Navistar, Inc.
Ocala, FL
06.2021 - 05.2022
  • Provided safe and efficient transport of patients to and from medical appointments.
  • Organized patient records for each transport trip.
  • Maintained accurate logbook of all trips, including dates, times, locations, and mileage.

<ul> <li>Company Overview: Crissie & service à la clientèle</li> <li>Greeted customers and answered any questions they had about the store's products and services.</li> <li>Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.</li> </ul>

Couche-Tard
Laval
12.2019 - 05.2020
  • Company Overview: Crissie & service à la clientèle
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

<ul> <li>Prepared doughs, batters, and icings according to recipes.</li> <li>Rolled out dough and cut into shapes for pies and tarts.</li> <li>Monitored the temperature of ovens to ensure proper baking conditions.</li> </ul>

Walmart
Laval, QC
11.2018 - 11.2019
  • Prepared doughs, batters, and icings according to recipes.
  • Rolled out dough and cut into shapes for pies and tarts.
  • Monitored the temperature of ovens to ensure proper baking conditions.

<ul> <li>Ensured compliance with all food safety regulations and sanitation standards.</li> <li>Greeted customers and provided friendly customer service.</li> <li>Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.</li> </ul>

Place bell
Laval, QC
09.2017 - 10.2018
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Greeted customers and provided friendly customer service.
  • Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.

<ul> <li>Assisted customers with locating items in the store, answered questions about products and prices.</li> <li>Stocked shelves, rotated merchandise and ensured product freshness.</li> <li>Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.</li> </ul>

Maxi & Cie
Laval, QC
08.2017 - 07.2018
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.

<ul> <li>Assisted in the loading, unloading, and securing of cargo onto and off of aircrafts.</li> <li>Inspected baggage for hazardous materials or items not allowed on board aircrafts.</li> </ul>

Purolator
Laval, QC
09.2016 - 02.2017
  • Assisted in the loading, unloading, and securing of cargo onto and off of aircrafts.
  • Inspected baggage for hazardous materials or items not allowed on board aircrafts.

<ul> <li>Greeted customers and answered any questions they had about the store's products and services.</li> <li>Helped customers find specific products, answered questions, and offered product advice.</li> <li>Worked closely with front-end staff to assist customers.</li> <li>Trained new team members in cash register operation, stock procedures, and customer services.</li> </ul>

Marshall's
North Miami Beach, fl
06.2015 - 08.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Attestation sec 5 -

Montréal, QC
Montréal, QC

Skills

  • Négociation
  • Caisse
  • Informatique
  • Réception
  • Conduite de véhicule
  • Service
  • Contract Management
  • Call distribution
  • Call handling
  • Appointment confirmation
  • Négociation
  • Caisse
  • Informatique
  • Réception
  • Conduite de véhicule
  • Service
  • Contract Management
  • Call distribution
  • Call handling
  • Appointment confirmation

Certification

Driver's License

Affiliations

Entrepreneur , Mode , Open-Minded person, Sport

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Phone Operator

TCL - Capital One
08.2023 - 02.2024

<ul> <li>Company Overview: Personal Rental car company.</li> <li>Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.</li> <li>Managed daily operations of the car rental business, including customer service, fleet management and financial reporting.</li> </ul>

ks rental
07.2023 - Current

<ul> <li>Received daily delivery instructions and route assignments from dispatch.</li> <li>Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.</li> <li>Loaded, secured, and unloaded cargo in a safe and timely manner.</li> </ul>

FedEx Ground
05.2022 - 07.2022

<ul> <li>Provided safe and efficient transport of patients to and from medical appointments.</li> <li>Organized patient records for each transport trip.</li> <li>Maintained accurate logbook of all trips, including dates, times, locations, and mileage.</li> </ul>

Navistar, Inc.
06.2021 - 05.2022

<ul> <li>Company Overview: Crissie & service à la clientèle</li> <li>Greeted customers and answered any questions they had about the store's products and services.</li> <li>Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.</li> </ul>

Couche-Tard
12.2019 - 05.2020

<ul> <li>Prepared doughs, batters, and icings according to recipes.</li> <li>Rolled out dough and cut into shapes for pies and tarts.</li> <li>Monitored the temperature of ovens to ensure proper baking conditions.</li> </ul>

Walmart
11.2018 - 11.2019

<ul> <li>Ensured compliance with all food safety regulations and sanitation standards.</li> <li>Greeted customers and provided friendly customer service.</li> <li>Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.</li> </ul>

Place bell
09.2017 - 10.2018

<ul> <li>Assisted customers with locating items in the store, answered questions about products and prices.</li> <li>Stocked shelves, rotated merchandise and ensured product freshness.</li> <li>Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.</li> </ul>

Maxi & Cie
08.2017 - 07.2018

<ul> <li>Assisted in the loading, unloading, and securing of cargo onto and off of aircrafts.</li> <li>Inspected baggage for hazardous materials or items not allowed on board aircrafts.</li> </ul>

Purolator
09.2016 - 02.2017

<ul> <li>Greeted customers and answered any questions they had about the store's products and services.</li> <li>Helped customers find specific products, answered questions, and offered product advice.</li> <li>Worked closely with front-end staff to assist customers.</li> <li>Trained new team members in cash register operation, stock procedures, and customer services.</li> </ul>

Marshall's
06.2015 - 08.2016

Attestation sec 5 -

Montréal, QC

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