Kahiye Hashi
Ottawa,ON
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Farmboy
01.2021 - 06.2021
- Delivered top-tier service by promptly greeting customers, taking orders, and ensuring accurate fulfillment
- Handled over 500 customer transactions, managing cash registers and credit card machines with precision
- Provided thorough product information and responded to customer inquiries both in-person and over the phone
- Demonstrated flexibility by working overtime during peak times to meet customer demands
- Assisted in maintaining store cleanliness and organization, contributing to a positive shopping environment.
Customer Service Representative
Subway Restaurants
03.2020 - 12.2020
- Provided excellent customer service by greeting customers with a positive attitude and processing their orders with speed and accuracy
- Maintained a clean and professional appearance at all times, ensuring uniforms were spotless and well-kept
- Addressed customer inquiries, offering detailed information about menu options and assisting with decision-making
- Assisted in training new team members on best practices, including customer service standards and food preparation techniques
- Executed daily operational tasks efficiently and supported team members during high-volume periods.
Security Guard
Synergy Protection Group Inc.
03.2019 - 02.2020
- Monitored and patrolled residential sites to ensure the safety and security of tenants
- Assisted tenants with security-related concerns and provided logistical support as needed
- Responded swiftly to incidents, resolving issues efficiently and maintaining a calm, professional demeanor
- Ensured clear communication with tenants and management to provide effective solutions to security challenges.
Skills
- Customer Service
- Customer Support
- Product Knowledge
- Appointment Scheduling
Timeline
Customer Service Associate
Farmboy
01.2021 - 06.2021
Customer Service Representative
Subway Restaurants
03.2020 - 12.2020
Security Guard
Synergy Protection Group Inc.
03.2019 - 02.2020
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