Ka Hin Vincent Kwok
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Capable to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Airline Customer Service Agent
JAC Limited
04.2023 - 09.2023
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Warehouse Associate
HKTV Mall
10.2022 - 02.2023
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Private Tutor
Self-employeed
08.2021 - 10.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tailor making educational plans for Special Educational needs students, assisting them to build the interest on study with tools.
- Supported students with helpful study habits and exam strategies.
Part-time Salesperson
UNIQLO
11.2020 - 04.2021
- Developed and maintained comprehensive understanding of products, services to enhance sales presentations.
- experience in customer service, money handling and well-organizing strategies.
Education
Higher Diploma in Aircraft Maintenance Engineering
Vocational Training Council
IVE (Tsing Yi), Hong Kong 08.2020
High School Diploma -
Stewards MKMCF Ma Ko Pan Memorial College
No. 17, Shek Pai Tau Road, Tuen Mun, N.T.08.2018
Skills
- Problem-Solving
- Data Entry
- Payment Processing
- Customer Service
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Airline Customer Service Agent
JAC Limited
04.2023 - 09.2023
Warehouse Associate
HKTV Mall
10.2022 - 02.2023
Private Tutor
Self-employeed
08.2021 - 10.2022
Part-time Salesperson
UNIQLO
11.2020 - 04.2021
Higher Diploma in Aircraft Maintenance Engineering
Vocational Training Council
High School Diploma -
Stewards MKMCF Ma Ko Pan Memorial College
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