KAHIN SOULEIMAN ABDILLAHI
Orléans,ON
Summary
Dynamic customer service professional with a strong background in retail sales and POS operations. Expertise in analyzing customer feedback to drive continuous improvement and enhance client satisfaction. Excels in fast-paced environments, ensuring a positive experience through effective communication and attention to detail.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Processing Clerk
Costco Contact Centre
Ottawa, Ontario
05.2025 - Current
- Processed member orders using internal systems efficiently and accurately.
- Analyzed customer feedback surveys in order to identify areas of improvement within the department.
- Operated office equipment such as scanners, printers, copiers, and fax machines to process paperwork.
- Verified customer information by comparing it against existing records in the system.
- Managed inventory levels of supplies used in the processing department.
Jockey / Valet
Alfa Romeo & Maserati
08.2024 - 01.2025
- Provided concierge-style valet service for luxury vehicles.
- Greeted clients professionally and ensured a positive experience.
- Safely parked and retrieved high-end vehicles with attention to detail.
- Resolved customer issues quickly, ensuring satisfaction.
Cashier / Customer Service Support
Walmart (Innes Rd)
04.2024 - 01.2025
- Processed transactions efficiently using various payment methods.
- Helped customers with returns, product questions, and issues.
Head Detailer / Lot Attendant
Surgenor Hyundai
02.2024 - 08.2024
- Performed detailing and quality checks on delivery vehicles.
- Maintained high cleaning standards and care for all cars.
- Oversaw car wash processes and supported lot logistics.
Event Host / Court Monitor
Flying Squirrel Trampoline Park
12.2023 - 04.2024
- Supervised safety on trampoline courts and ensured rule compliance.
- Supported birthday parties and special events.
- Maintained emergency and health protocols with professionalism.
Part-Time Cook
Wild Wings (Orléans)
09.2023 - 03.2024
- Prepared and cooked menu items with quality and presentation in mind.
- Ensured a clean and organized kitchen environment.
Cashier / Sales Assistant
H&M Place d'Orléans
12.2022 - 11.2023
- Delivered personalized customer service in line with the brand image.
- Managed POS operations and handled high-volume sales periods.
Sales Retail & Customer Service Associate
Giant Orleans
- Advised customers on product selection, store promotions, and services.
- Operated POS systems efficiently and handled cash and returns.
- Delivered high-level customer service, maintaining a friendly store environment.
Education
Bachelor in Finance - Finance
University of Ottawa
Ottawa, ON04-2028
High School Diploma -
Gisele Lalonde
Ottawa, ON06-2024
Skills
- Customer Service Excellence
- Retail Sales & POS Operations
- Time Management & Multitasking
- Communication & Teamwork
- Vehicle Care & Detailing
- Conflict Resolution
- Fast Learning & Adaptability
- Health & Safety Compliance
- Microsoft Excel
- Time management
- Team collaboration
- Problem solving
- Goal setting
- Analytical skills
- Strong communication skills
- Multitasking Abilities
References
- Nicolas Laverdure, Manager at Giant Orleans
- Isaac Ali, Manager at Walmart
Languages
- English, Fluent
- French, Fluent
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Processing Clerk
Costco Contact Centre
05.2025 - Current
Jockey / Valet
Alfa Romeo & Maserati
08.2024 - 01.2025
Cashier / Customer Service Support
Walmart (Innes Rd)
04.2024 - 01.2025
Head Detailer / Lot Attendant
Surgenor Hyundai
02.2024 - 08.2024
Event Host / Court Monitor
Flying Squirrel Trampoline Park
12.2023 - 04.2024
Part-Time Cook
Wild Wings (Orléans)
09.2023 - 03.2024
Cashier / Sales Assistant
H&M Place d'Orléans
12.2022 - 11.2023
Sales Retail & Customer Service Associate
Giant Orleans
Bachelor in Finance - Finance
University of Ottawa
High School Diploma -
Gisele Lalonde