Kahin Ally
Kitchener,ON
Summary
Proven Shift Leader Manager with a robust background in team management and workplace safety, at Burger King. Excelled in staff scheduling and fostering a culture of continuous improvement. Skilled in conflict resolution and effective communication, I drive operations towards excellence with a focus on compliance and employee training.
Overview
3
3
years of professional experience
Work History
Machine Operator
Gray Ridge Egg Farms
08.2023 - 09.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products
- Set up and adjusted equipment and properly configured machines for daily operation
Team Leader
Broil King
02.2021 - 03.2022
- Trained and mentored new employees to maximize team performance
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction
- Supervised employees and oversaw quality compliance with company standards for food and services
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members
- Exercised composure under pressure and in escalated customer service scenarios
- Cooperated with coworkers to improve customer experience and manage storefront
Shift Supervisor
Burger King
08.2020 - 02.2021
- Trained and mentored new employees to maximize team performance
- Resolved customer complaints promptly and professionally, fostering positive
Education
Bachelor of Arts - Mass Communication
08.2013
Mount Kenya - Kenya
Skills
- Team management
- Hardworking
- Team player
Languages
English Advanced
English
Professional Working
KEY ACHIEVEMENTS
- Your Achievement
- Describe what you did and the impact it had.
COURSES
Course Title
MY DAY
- Activity / Initiative
Timeline
Machine Operator - Gray Ridge Egg Farms
08.2023 - 09.2023
Team Leader - Broil King
02.2021 - 03.2022
Shift Supervisor - Burger King
08.2020 - 02.2021
Mount Kenya - Bachelor of Arts, Mass Communication
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