Kafi Liban
Toronto
Summary
Seeking a responsible job as a healthcare expert representative with a progressive and service-oriented organization that can make best use of my developed abilities. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
8
8
years of professional experience
Work History
Medical Administrator
Medicine Place
08.2022 - 01.2025
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Entered and scanned patient history, current medical conditions and medications into EPIC system.
- Manage scheduling, appointments, and patient flow.
- Referral management via the phones, e-mail and other sources
- Respond to internal and external requests for information and assistance by phone and e-mail
- Organizing day-to-day schedules for each physician
- Scheduling patients in accordance with Doctors Protocol’s
- Confirmed consistent and accurate medical recordkeeping practices.
- Ordered medical and laboratory supplies and equipment.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Verify Health care Eligibility to ensure adequate coverage, if not inform patient of fees. EPIC proficient
Medical Admin
University of Alberta Hospital
03.2019 - 08.2022
- Central referral management coming via the phones, e-mail and other sources
- Complete data entry for reporting requirements, analysis, and tracking requirements
- Providing reports to clients with candidate/patient information while ensuring all information is correct
- Worked flexible hours across night, weekend, and holiday shifts.
- Ensuring Doctor’s schedules, as well as testing schedules are booked accordingly, and efficiently
- Triaging patients with medical emergencies’, and assisting with prescription
- Managing a high volume of patients in a friendly manner, by ensuring customer service skills
- Verify Health care Eligibility to ensure adequate coverage, if not inform patient of fees.
EPIC proficient
Safety Technician/Quality Control
DXP | HSE Integrated Ltd.
07.2017 - 03.2019
- Perform on-site Bottle Watch, Confined Space Entry Monitor, and Fire/Spark Watch
- Provide support to ensure all on-site personnel work in a safe manner and comply with company and legislative requirements according to the OH&S Handbook
- Performed Equipment Testing and Inspections before and after each use
- Performed SABA/SCBA cleaning, inspection, and testing before being sent out into the field
- Ensure all participants on-site have the following and necessary certificates
- Analyzed and removed potential hazards in workplace practices and conditions, and is tidy
- Ensure that all pertinent paperwork is completed accurately, neatly, and in a timely manner
- Regularly follow up with all personnel, maintaining line of communication and support
- Assist colleagues during rush periods to foster teamwork while providing exceptional service and support
- Ascertained that any faulty alarms, sensor, and monitors were replaced, and related issues communicated to the foreman
Safety Watch
Bravo Target Safety
10.2016 - 07.2017
- Provide support to ensure all on-site personnel work in a safe manner and comply with company and regulatory/legislative requirements for Occupational Health and Safety
- Perform on-site Bottle Watch, Confined Space Entry Monitor, and Spark Watch
- Follow and be an advocate for all rules, policies, and procedures as per the clients’ health and safety program
- Assist colleagues during rush periods to foster teamwork while providing exceptional support and service
- Perform equipment testing and inspection before and after each use
- Ensure all incidents/accidents are reported and investigated immediately
- Ensure all pertinent paperwork is completed accurately, neatly, and in a timely manner
Education
Health Service Management -
George Brown College
12.2021
Skills
- Microsoft Word, Excel, PowerPoint
- Familiar with medical terminology
- All social media platforms
- Customer service
- Data entry
- EMR
- Fluent in English, Somali, and Arabic
- Excellent time-management skills
- Relationship building, conflict resolver
- Schedule coordination
- Multi-tasker
- Quality assurance controls
- Deadline-oriented
- Customer Service
- Punctuality
- Organization
- Detail Orientation
- Conflict ResolutioN
- First Aid & CPR
- WHMIS
- H2S Alive
- Fire Watch
- Food Handlers’ Certification
Timeline
Medical Administrator
Medicine Place
08.2022 - 01.2025
Medical Admin
University of Alberta Hospital
03.2019 - 08.2022
Safety Technician/Quality Control
DXP | HSE Integrated Ltd.
07.2017 - 03.2019
Safety Watch
Bravo Target Safety
10.2016 - 07.2017
Health Service Management -
George Brown College