Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kafayat Kamor

Toronto,ON

Summary

Possessing strong communication and organizational skills, with a keen eagerness to learn and grow in a professional environment. Quick to grasp new tasks and adaptable to a variety of responsibilities. Committed to working collaboratively in a team-oriented setting and contributing to the success and growth of your company.

Overview

2
2
years of professional experience

Work History

Receptionist

Kayzauto
01.2025 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Customer Service Representative

Shoprite
02.2023 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Education

High School Diploma -

Royal Kristen
Lagos, Nigeria

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling

Languages

English
Yuroba

Timeline

Receptionist

Kayzauto
01.2025 - 03.2025

Customer Service Representative

Shoprite
02.2023 - 03.2024

High School Diploma -

Royal Kristen

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Kafayat Kamor