Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Olabisi Azeez

Calgary,AB

Summary

Proven track record in enhancing customer satisfaction and sales personnel, showcasing expertise in stock management and exceptional customer service. Leveraged punctuality and attention to detail to train teams, streamline inventory processes, and boost store safety. Achieved significant sales growth by implementing strategic merchandising and fostering strong customer loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Grocery Associate

Sobeys
01.2024 - Current
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Managed inventory accurately by conducting regular counts and updating records accordingly.
  • Contributed to store safety by quickly addressing spills or hazards, minimizing the risk of accidents.

Cashier

SPAR
02.2021 - 10.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Retail Sales Associate

Avon Pharmacy
05.2018 - 02.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Bachelor of Science - Business Administration

University of Lagos
LAGOS, NIGERIA
11.2023

National Diploma - Business Administration

Kwara State Polytechnic
ILORIN, NIGERIA
07.2017

Skills

  • Punctuality
  • Shelf Stocking
  • Cleanliness Maintenance
  • Store layout understanding
  • Stock management
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail

Languages

English
Full Professional

Certification

Jobberman Skills Acquisition Program

Timeline

Grocery Associate

Sobeys
01.2024 - Current

Cashier

SPAR
02.2021 - 10.2023

Retail Sales Associate

Avon Pharmacy
05.2018 - 02.2021

Bachelor of Science - Business Administration

University of Lagos

National Diploma - Business Administration

Kwara State Polytechnic
Olabisi Azeez