Kaeun KIM
Vancouver,BC
Summary
- Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background.
- Cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations.
- Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at 3pop Internet Cafe. Skilled in customer service and organizational abilities, I excel in creating positive environments and improving team efficiency. Achieved significant improvements in transaction accuracy and customer relations, leveraging professionalism and courtesy to exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Cashier
3pop Internet Cafe
Seoul, Korea
05.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managing a broken computer
Serving
Outback Steakhouse
Seoul, Korea
05.2022 - 05.2023
- Monitored food quality and presentation on serving lines, maintaining high standards for customer satisfaction.
- Optimized serving times by coordinating closely with other servers during high-traffic periods.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Kept server areas clean and stocked to increase efficiency while working tables.
Barista
Mega Coffee
Seoul, Korea
01.2020 - 05.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Used POS system to accurately enter orders and process payments.
Education
Associate of Science - Environmental Biology
Hallym University
Republic Of Korea03.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Customer Relations
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
Languages
Japanese
Professional Working
Chinese (Cantonese)
Limited Working
English
Professional Working
Korean
Native or Bilingual
Timeline
Cashier
3pop Internet Cafe
05.2023 - 05.2024
Serving
Outback Steakhouse
05.2022 - 05.2023
Barista
Mega Coffee
01.2020 - 05.2022
Associate of Science - Environmental Biology
Hallym University