Kaelyn Housh-Rayvals
Ottawa,Canada
Summary
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
4
4
years of professional experience
Work History
Team Leader
Tim Hortons
05.2024 - 08.2025
- Developed strong organizational and leadership skills while managing a fast-paced environment.
- Trained and supervised team members, improving collaboration and efficiency.
- Enhanced attention to detail by handling cash transactions and balancing tills accurately.
- Improved problem-solving skills by resolving customer concerns effectively.
Counter Staff Member
Tim Hortons
07.2021 - 08.2023
Education
Honours Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ON01.2027
High School Diploma -
St Mary Catholic High School
Brockville, ON06-2023
Skills
- Analytical thinking
- Team motivation
- Conflict resolution
- Safety
- Communication
- Organization and time management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Staff training
Accomplishments
- Team Player of the Year (2021): Recognized for exceptional teamwork and dedication.
- Promoted to Team Leader (2024): Earned a leadership role based on strong managerial and interpersonal skills.
- Consistently received positive customer feedback for professionalism and efficiency.
- Recognized by management for strong leadership and problem-solving abilities.
Languages
English – Native/Fluent
French – Limited Working Proficiency
Timeline
Team Leader
Tim Hortons
05.2024 - 08.2025
Counter Staff Member
Tim Hortons
07.2021 - 08.2023
Honours Bachelor of Arts - Psychology
University of Ottawa
High School Diploma -
St Mary Catholic High School
RESEARCH INTERESTS
- Cognitive and behavioural psychology
- Child and adolescent clinical psychology
- Social and moral development
ACHIEVEMENTS AND AWARDS
Team Player of the Year Award (2021) – Recognized for teamwork and efficiency., Promoted to Team Leader (2024) – Based on leadership and problem-solving abilities., University of Ottawa Dean’s Honour List (Fall 2024, Winter 2025)