Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaelie Page

Willows

Summary

Dynamic Patient Access Representative II at Enloe Medical Center with expertise in HIPAA standards and insurance eligibility verification. Proven ability to enhance patient care through effective communication and active listening. Recognized for maintaining accurate patient records and fostering a collaborative environment, ensuring optimal service delivery and patient satisfaction.


Developed critical skills in high-pressure labor and delivery environment, including patient care and support. Excel in communicating effectively with both patients and healthcare professionals, ensuring smooth and comforting experience. Seeking to transition into new field, eager to bring passion for helping others and proven ability to thrive in challenging situations.

Overview

2
2
years of professional experience

Work History

Patient Access Representative II

Enloe Medical Center
10.2024 - Current
  • Collaborated with clinical staff, ensuring timely communication of pertinent patient information for optimal care delivery.
  • Updated patient records with accurate, current insurance policy information.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Certified Nursing Assistant

Asante Rogue Regional Medical Center
04.2024 - 09.2025
  • Mentored new CNA staff members on best practices in labor and delivery nursing, contributing to a cohesive and collaborative team environment.
  • Enhanced patient comfort by providing emotional support and compassionate care during labor and delivery.
  • Ensured accurate documentation of all pertinent information related to each patient''s labor experience within electronic medical records systems.
  • Enhanced maternal and infant safety through diligent monitoring of vital signs and timely reporting of any abnormalities.
  • Contributed to efficient patient flow by promptly completing required documentation related to births, transfers, discharges, or other changes in status.
  • Facilitated smooth admission process for patients by collecting personal information, verifying insurance details, and explaining consent forms.
  • Increased efficiency of unit operations by maintaining adequate supplies of forms, charts, and other necessary materials.
  • Assisted Nurses, Doctors, and OR staff during and after C-Sections

Certified Nursing Assistant

Asante Rogue Reginal Hospital
09.2023 - 04.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Education

Associate of Science - Pre Nursing

Montana State University
Bozeman, MT

High School Diploma -

Crater High School
Central Point, OR
05-2021

Skills

  • Client support
  • Insurance eligibility verification
  • Expertise in HIPAA standards
  • Patient data entry

Timeline

Patient Access Representative II

Enloe Medical Center
10.2024 - Current

Certified Nursing Assistant

Asante Rogue Regional Medical Center
04.2024 - 09.2025

Certified Nursing Assistant

Asante Rogue Reginal Hospital
09.2023 - 04.2024

Associate of Science - Pre Nursing

Montana State University

High School Diploma -

Crater High School

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Kaelie Page