Kaeleigh Adams
Torrance
Summary
I am a dynamic server and bartender with a strong work ethic and exceptional customer service skills honed at Lazy Dog Restaurant & Bar. I am recognized for developing loyal clientele and training new hires, while effectively managing high-volume service and cash handling. A reliable team player dedicated to enhancing guest experiences through personalized attention and multitasking excellence. I am incredibly reliable, I have a very flexible schedule and love the work that I do in the customer service industry. I value my guests and have created strong bonds with my regulars at every service job I have worked at. I work well with others, am very organized and value the work that I do in this industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Lazy Dog Restaurant & Bar
04.2023 - 04.2025
- In the time of working here, I became a trainer within six months, created multiple regulars as a server and bartender, and maintained close relationships with coworkers to create a positive work environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender
Lazy Dog Restaurant & Bar
04.2023 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Rock and Brews
10.2021 - 12.2022
- I started as a host, worked my way up to expoditer, and became a server and server trainer within the one year of working at this establishment.
- Worked with large parties (between 20-150 tops) while also running food, running bar drinks, while maintaining good guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Psychology
University of Southern California
Los Angeles, CA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong multitasking
- Team player attitude
- Highly reliable
Certification
- Food Handlers Card
- Alcohol Beverage Control
Timeline
Server
Lazy Dog Restaurant & Bar
04.2023 - 04.2025
Bartender
Lazy Dog Restaurant & Bar
04.2023 - 04.2025
Server
Rock and Brews
10.2021 - 12.2022
Bachelor of Science - Psychology
University of Southern California
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