Results-oriented professional with a strong background in customer service and team collaboration. Experienced in training staff and optimizing inventory management, contributing to improved operational efficiency and enhanced customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Golden Spoon Frozen Yogurt
Rancho Bernardo, CA
03.2023 - Current
Delivered exceptional customer service, fostering a welcoming environment for patrons.
Operated yogurt machines and maintained cleanliness to ensure product quality and safety standards.
Assisted in inventory management, restocking supplies and supply orders to optimize operational efficiency.
Trained new staff on company policies and procedures, promoting adherence to best practices.
Monitored store operations during peak hours, ensuring timely service and customer satisfaction.
Maintained accurate cash handling procedures, supporting financial accountability within the team.
Learned all required tasks quickly to maximize performance.
Developed strong customer service and product knowledge skills to enhance individual and team performance.