Monitored student progress and maintained accurate records of behavioral incidents.
Utilized positive reinforcement techniques to encourage appropriate behaviors.
Conducted one-on-one sessions to reinforce coping skills and social interactions.
Online Grocery Pickup
Instacart
Manteca
05.2021 - 06.2023
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Caregiver Memory Care
Astoria Senior Living
Tracy
09.2021 - 04.2022
Assisted residents with daily living activities and personal hygiene.
Monitored resident health and reported changes to nursing staff.
Communicated effectively with families about resident care needs.
Maintained clean and well-organized environment for client happiness and safety.
Food delivery service
DoorDash
Manteca
01.2021 - 08.2021
Reliable and efficient DoorDash delivery driver.
I kept a clean driving record and made on-time deliveries during my employment.
Assisted with customer requests and answered questions to improve satisfaction.
Inbound Team
Target
Manteca
11.2020 - 03.2021
Maintained a clean and safe work environment following company safety standards.
Restocked shelves and displays with merchandise to enhance product visibility.
Utilized scanning systems to track and document received items.
Organized warehouse space for efficient storage and retrieval of goods.
Education
CNA license -
Bradford College of Nursing
Stockton, CA
04.2021
High School Diploma -
East Union
Manteca, CA
05.2020
Skills
Customer service
Leadership
Time management
Critical thinking
Work ethic
Adaptability
Problem solving
Inventory management
Positive reinforcement
Crisis intervention
Safety management
Team collaboration
Volunteer Experience
Volunteer, Prestige Senior Living, Manteca, CA, 05/01/21, 07/01/21, Assisted kitchen staff during lunch hour for residents by prepping the dining area and serving them their specific meals. Shadowed a caregiver while they cared for their residents throughout their shift.
Student Aid, Bradford College of Nursing, Stockton, CA, 10/01/19, 03/01/20, Assisted on hands-on learning segments i.e. Bed making, teeth brushing, bed transfers, etc. Assisted on grading tests and exams for the teacher.