Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaela Beals

Administration
Pickering,ON

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Administrative Assistant / Filing ClerkHospitality StaffClient Services Coordinator / PhotographerCustomer Service AgentSales Associate

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Pickering, ON, CAToronto, ON
Open to relocation: Yes

Important To Me

Flexible work hoursCareer advancementHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveWork-life balance4-day work week

Summary

Hospitality professional with proven ability to deliver outstanding guest experiences and maintain high standards of service. Adept at working collaboratively within team to meet and exceed objectives, while being flexible and responsive to changing needs. Known for strong interpersonal skills and reliability in high-demand situations.

Overview

17
17
years of professional experience

Work History

Administrative Assistant / Filing Clerk

DABS
Toronto, ON
01.2009 - 01.2012
  • Data entry and document management, using MS Word, MS Excel, Outlook and QuickBooks.
  • Logged and Filed Clients names in the requested order.
  • Handled sensitive information according to company’s policies and procedures.
  • Supported structured operations in a professional office environment.
  • Managed scheduling and calendar coordination for multiple executives to optimize time management.

Hospitality Staff

Monardos Services Inc
Toronto, ON
01.2019
  • Maintained cleanliness and organization of event spaces and common areas to hotel Collaborated with hotel staff and team members in fast-paced, high-volume environments.
  • Adapted quickly to different hotel settings, roles, and client expectations.
  • Worked at hotels such as Bisha Hotel, Holiday Inn, and Novotel.
  • Supported front-of-house operations, including guest directions, inquiries, and service Created a comfortable and engaging environment for diverse groups of client’s coordination.

Client Services Coordinator / Photographer

BluFlash Media
Toronto, ON
01.2024 - 01.2026
  • Managed client interactions from booking to service delivery, ensuring a positive and welcoming experience.
  • Coordinated schedules and handled last-minute changes in fast-paced environments.
  • Adapted quickly during live events to ensure smooth operations and client satisfaction.
  • Created a comfortable and engaging environment for diverse groups of clients.

Customer Service Agent

S&P Data
Toronto, ON
01.2018
  • Handled inbound and outbound customer calls, assisting with account inquiries, billing, and service issues.
  • Maintained accurate client records in CRM systems while adhering to privacy standards.
  • Resolved escalated issues professionally and provided solutions to meet customer needs.
  • Met and exceeded performance targets for call quality, customer satisfaction, and efficiency.

Sales Associate

Bentley Leathers
Toronto, ON
01.2012 - 01.2015
  • Delivered high-quality customer service while managing multiple customers in a fast-paced setting.
  • Handled transactions including cash, debit, and credit with accuracy using Store 21, POS system.
  • Maintained a clean, organized, and welcoming environment.
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience. servicing around 50–150 per shift.

Sales Associate

Ardene
Pickering, ON
11.2014 - 03.2015
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained merchandise presentation standards, ensuring product visibility and appeal.
  • Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Handled inventory management tasks, including stock organization and replenishment efforts.

Education

Diploma - Digital Animation

Durham College
Oshawa, ON
01-2013

Ontario Secondary School Diploma - undefined

The Yorkland School
North York, ON
01-2009

Skills

  • Customer Service
  • Clear & Professional Communication
  • Conflict Resolution & Problem Solving
  • Multitasking in Fast-Paced Environments
  • Team Collaboration
  • Adaptability & Calm Under Pressure
  • Cash Handling & Sales Support
  • Attention to Detail
  • Positive & Engaging Personality
  • Microsoft Excel & Administrative Tools
  • POS Systems & Cash Handling
  • Basic Troubleshooting & Problem Solving
  • Mac & Windows Operating Systems
  • Strong work ethic
  • Team player attitude
  • Guest relations
  • Housekeeping
  • Food safety awareness
  • Cash handling proficiency
  • Childcare experience

Languages

English
Native or Bilingual

Timeline

Client Services Coordinator / Photographer

BluFlash Media
01.2024 - 01.2026

Hospitality Staff

Monardos Services Inc
01.2019

Customer Service Agent

S&P Data
01.2018

Sales Associate

Ardene
11.2014 - 03.2015

Sales Associate

Bentley Leathers
01.2012 - 01.2015

Administrative Assistant / Filing Clerk

DABS
01.2009 - 01.2012

Ontario Secondary School Diploma - undefined

The Yorkland School

Diploma - Digital Animation

Durham College

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Kaela BealsAdministration