Kaeden Portelance
Sudbury,Canada
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Available to work evenings, summers and morning of summers.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Sale's Person
P&M Sports Card Hockey Memorbillia
02.2018 - Current
- Selling things
- Keeping track of money
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to event marketing, sales and brand promotion.
- Met existing customers to review current services and expand sales opportunities.
- Generated advertising brochure for vendor use.
Education
OSSD -
Lasalle Secondary School
Greater Sudbury, ON06.2026
Skills
- Positive attitude and behaviour
- Ability to problem solve
- Teamwork
- Decision making skills
- Customer Engagement
- Customer Service
- Cash Handling
- Teamwork and Collaboration
- Multitasking
- Excellent Communication
Volunteer Experience
Elm West, 10/01/22, 10/31/22, 7, Help organize and control a Halloween event, Sudbury, Ontario
References
Available Upon Request
Extracurricular Activities
Art Club 10/01/21-06/30/22
Drama Production/Helping out with filling cast member's in drama 10/01/23-12/17/23
Hobbies and Interests
- Learning and working with new people
- Helping new people
Languages
English
Native or Bilingual
Timeline
Sale's Person
P&M Sports Card Hockey Memorbillia
02.2018 - Current
OSSD -
Lasalle Secondary School
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