Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaede Maejima-Bragagnolo

Niagara Falls,ON

Summary

As an extroverted worker with expertise in both hospitality and retail, I promise to deliver exceptional service while maintaining a strong emphasis on teamwork. I take pride in my work ethic, ability to adapt, and great attention to detail. I ensure my support and understanding is felt by those around me to maintain a positive work atmosphere.

Overview

4
4
years of professional experience

Work History

Sales Associate

Zumiez
11.2023 - Current
  • Never missing a customer; building relationships to determine wants and needs.
  • Applied excellent product knowledge of merchandise location, size, style, and cost, while aiding customers in coordinating an outfit or finding the perfect gift.
  • Handled cash transactions efficiently while adhering to company cash handling policies.
  • Managed returns, exchanges, refunds, orders and transfers in accordance with store policy.
  • Organized shelves and tables to promote trending merchandise and improving the store's visual appeal.

Restaurant Hostess

Lais Hotel Properties Limited, Masaki Sushi
07.2023 - Current
  • Excelled in hospitality in a restaurant where service is first and foremost, ensuring a warm and inviting atmosphere is felt by every guest.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Exercised menu knowledge for those ordering take-out; suggesting menu items and drinks, and being mindful of certain allergies and dietary restrictions.
  • Checking in with servers to help them organize and maintain a clean dining space.

Food Service Cashier

District 11: Shops & Snacks, Hilton Fallsview
04.2022 - 08.2022
  • Provided quick and efficient service during the tourist season, handling high-volume orders with precision and quality.
  • Promoted a safe and secure work environment by adhering to food safety protocols and maintaining a clean workspace.
  • Conducted regular stock counts and accurately reporting findings to promise an error-free inventory.
  • Multitasked under times of pressure and took part in various positions when in need.
  • Applied my creative skills to illustrate and photograph food for the menu, as well as decorating and rearranging the interior.

Restaurant Hostess

Montana's BBQ & Bar
07.2021 - 12.2021
  • Handled high-pressure situations gracefully during peak tourist season and multitasking while maintaining a calm demeanor.
  • Taking telephone inquiries while attending to in-person guest needs seamlessly.
  • Taking on other positions if necessary; supporting servers, bussers, and bartenders in times of need.
  • Provided exceptional service by greeting and seating efficiently.
  • Ensuring all COVID-19 safety protocols are being met.

Education

Bachelor of Science - Biology

Saint Mary's University
Halifax, NS
01-2027

High School Diploma -

Stamford Collegiate
Niagara Falls
06-2022

Skills

  • Outgoing personality
  • Sales expertise
  • Cash handling
  • Quick learner
  • Exceptional customer service
  • Excellent work ethic
  • Creativity
  • Multi-tasking strength

Timeline

Sales Associate

Zumiez
11.2023 - Current

Restaurant Hostess

Lais Hotel Properties Limited, Masaki Sushi
07.2023 - Current

Food Service Cashier

District 11: Shops & Snacks, Hilton Fallsview
04.2022 - 08.2022

Restaurant Hostess

Montana's BBQ & Bar
07.2021 - 12.2021

Bachelor of Science - Biology

Saint Mary's University

High School Diploma -

Stamford Collegiate

Similar Profiles

CREATE PROFILE
Kaede Maejima-Bragagnolo