Kady Reynoso
Modesto
Summary
Experienced in customer service and retail environments, demonstrating a strong ability to assist customers with product selection and inquiries. Responsibilities included maintaining organized merchandise displays, restocking shelves, and ensuring cleanliness of the store environment. Developed effective communication skills through engaging with customers to understand their needs and resolve complaints professionally. Proven track record of adhering to company policies while contributing to a positive shopping experience.
Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Put Away Books, Stocker, Organize Books ..
Modesto Junior College, library
Modesto
06.2006 - 09.2006
- Organizing books , stocking books on shelves in order, check out books, clean & wipe down tables & shelves help customers with checking out books.
- Removed outdated products from shelves in accordance with company policy.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Assisted with store displays and window dressing as needed.
- Ensured that all products were labeled properly before stocking the shelves.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Stocked shelves with newly arrived products.
Sales Associate
Burlington Coat Factory Distribution Center
Modesto, California
06.2004 - 03.2005
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Used technology resources to assist customers in locating and selecting items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Worked with fellow sales team members to achieve group targets.
- Conducted product demonstrations to highlight features and benefits.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Fryer
Jack in the Box
06.2003 - 10.2003
- Adhered to health codes and regulations while preparing meals for customers.
- Checked expiration dates of ingredients used in order to maintain freshness.
- Maintained a clean work environment by disposing of waste materials properly.
- Cleaned fryer and surrounding area, including draining oil and wiping down surfaces.
- Identified any potential hazards related to fryer usage or operation.
- Operated kitchen equipment, including deep-fryers, ovens, grills.
- Maintained proper fryer temperature to ensure food safety standards were met.
- Stocked work area with necessary supplies, such as oil and seasonings.
- Ensured that all fried foods were cooked at the correct temperature levels.
- Recorded any issues with frying equipment and notified management immediately.
- Communicated effectively with other team members regarding customer orders.
- Followed specific instructions from supervisors when preparing food items.
- Took initiative to clean up spills that occurred in the fryer station area.
- Inspected cooked products for quality assurance before plating or serving.
- Monitored food during the cooking process to avoid burning and undercooking.
- Kept accurate records of product temperatures throughout the cooking process.
- Assisted in unloading deliveries of food products into storage areas.
- Utilized appropriate personal protective equipment when working around hot oil.
- Restocked ingredients and supplies needed for daily operations.
- Scraped and stacked dirty dishes and cooking utensils to prepare items for cleaning.
- Cut and skewered meat, mixed sauces and made vegetable garnishes to prepare food for serving.
- Operated large-volume cooking equipment, including grills, deep-fat fryers, and griddles.
- Checked quality of food and kept track of old and new items to ensure freshness of ingredients.
- Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Tracked product inventory, noting items requiring reorder.
- Collaborated with team members to promote consistent workflows and deliver food orders on time.
- Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
- Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
- Restocked and rotated food products using first-in, first-out method.
- Communicated with kitchen staff to complete orders quickly.
- Kept stations stocked and ready for use to maximize productivity.
- Restocked kitchen supplies and food items to properly prepare for food service.
- Organized kitchen and walk-in freezer to enable employees to easily find items.
- Labeled, dated and filled pans with chopped vegetables and prepared foods prior to shift.
- Labeled and dated food products for safety.
- Cooked multiple orders simultaneously during busy periods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education
High School Diploma -
Modesto High School
Modesto, California05-2006
Some College (No Degree) - General Studies
Modesto Junior College
Modesto, CASkills
- Product labeling
- Retail merchandising
- Store displays
- Sales assistance
- Customer service
- Shelf stocking
- Merchandise display
- Willing to learn
- Display assembly
- Friendly and personable
- Energetic and outgoing
- Price checking
- Product displays
- Positive attitude
- Product restocking
- Customer assistance
Languages
Cambodian
Full Professional
Timeline
Put Away Books, Stocker, Organize Books ..
Modesto Junior College, library
06.2006 - 09.2006
Sales Associate
Burlington Coat Factory Distribution Center
06.2004 - 03.2005
Fryer
Jack in the Box
06.2003 - 10.2003
High School Diploma -
Modesto High School
Some College (No Degree) - General Studies
Modesto Junior College