KADIR SAIKALEY
DENTAL TECHNICIAN
Ottawa,ON
Summary
Proficient CAD/CAM Dental Technician with expertise in digital design focused on customer and doctor needs. Proven to adapt quickly to new technologies when assigned, Also a dedicated and customer-focused Sales Associate and Cashier with over three years of experience in retail environments. Providing exceptional customer service, handling cash transactions, and maintaining a clean and organized workspace. Skilled in multitasking, problem-solving, and adapting to diverse customer needs. Proficient in sales promotions, merchandise organization, and inventory management. Reliable and detail-oriented individual with a strong work ethic and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Dental Technician
ICAD Dental
01.2024 - Current
- Optimized material utilization, improving cost-efficiency in the dental lab.
- Completed Soft Tissue, Models, Trimming of Dies, Milling, designing of nightgaurds, continuously maintaining safety and accuracy.
- Tested completed appliances for functionality before shipping them to patients or dental offices.
- Monitored work closely to maintain accuracy and meet patient/DR needs.
- Assisted in training new technicians, contributing to overall team skill growth and improved laboratory performance.
- Contributed to a safe working environment by adhering to infection control protocols and maintaining a clean workspace.
- Troubleshot complex cases, identifying issues and recommending solutions for successful outcomes.
- Expertise in 3Shape Dental Manager, Meshmixer, Microsoft Edge.
- Import/Export cases through My ITero,Medit link, Sirona Dental.
- Removing of 3D printers of Phrozen, Mega, Asiga with efficiency while keeping printers flawlessly clean.
Sales Associate and Cashier
Winners and Home Sense
11.2020 - Current
- Provided outstanding customer service by addressing inquiries about merchandise, prices, and brands
- Informed customers about promotions and successfully enrolled them in the TJX card program
- Managed payment processing, returns, and gift card transactions following company guidelines
- Assisted customers with packaging large items and coordinated deliveries for substantial purchases
- Monitored fitting room duties, ensuring cleanliness, organization, and item count accuracy
- Contributed to loss prevention efforts by identifying discrepancies and reporting suspicious behaviors
- Maintained a sanitary work environment and enforced COVID-19 safety rules set by management.
Delivery Driver
Dental Cases | Smile Dental Laboratory
03.2022 - 10.2022
- Ensured timely delivery of dental cases, prioritizing based on urgency and location
- Reported delays, accidents and traffic situations to manager/coordinator
- Provided excellent customer care by accommodating clinic preferences during deliveries
- Maintained a strong driving record, adhering to all road rules and regulations
- Calculated distances and planned routes, considering potential road closures and traffic conditions
- Lifted heavy items for delivery, ensuring packages were intact and in original condition upon arrival
- Poured molds for night guards and dentures, demonstrating attention to detail and precision.
Seasonal Delivery Driver Helper
UPS
10.2023 - 12.2023
- Supported superior customer service delivery, including on-time delivery
- Assisted driver in unloading truck and transporting products into customer premises
- Assisted UPS delivery driver in navigating routes and delivering packages to residential and commercial addresses
- Recognized for adaptability in handling challenging situations, such as adverse weather conditions and increased delivery volumes during peak seasons
- Demonstrated exceptional care and attention to detail in loading and unloading packages, minimizing product damages
- Proficient in using route navigation tools and handheld devices
- Implemented and adhered to UPS safety protocols and guidelines during all aspects of package handling and delivery operations.
Education
High School Diploma -
Cairine Wilson Secondary School
Ottawa, ON 05.2001 - 2021.05
Skills
CAD and CAM proficiency
Technical drawing in dental software's
Excellent customer service and communication skills
Cash handling, payment processing, and transaction management
Merchandise organization, inventory management, and warehouse coordination
Attention to detail and accuracy in handling sensitive materials
Strong organizational and multitasking abilities
Positive attitude, adaptability, and willingness to learn
Microsoft word, Microsoft excel, Google docs and photoshop
Middleinitial
K S
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Dental Technician
ICAD Dental
01.2024 - Current
Seasonal Delivery Driver Helper
UPS
10.2023 - 12.2023
Delivery Driver
Dental Cases | Smile Dental Laboratory
03.2022 - 10.2022
Sales Associate and Cashier
Winners and Home Sense
11.2020 - Current
High School Diploma -
Cairine Wilson Secondary School
05.2001 - 2021.05
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