Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Financial Aid Student Worker
Evergreen Valley College
04.2024 - 08.2025
Provided front-line financial aid support to students regarding federal, state, and institutional aid programs.
Assisted students with completing and submitting the FAFSA, including account creation, application troubleshooting, and eligibility questions.
Reviewed and processed financial aid verification requirements, including V1, V4, and V5 verification groups, ensuring compliance with federal regulations.
Assisted students with completing required loan documents, including the Master Promissory Note (MPN) and Entrance Counseling (EC).
Maintained confidentiality of student records in accordance with FERPA regulations.
Provided exceptional customer service through in-person, phone, and email communications.
Educated students on available financial aid resources, application requirements, and enrollment-related impacts on aid eligibility.
Caregiver
Atria Senior Living
06.2023 - 12.2023
Performed routine wellness checks to ensure residents safety and comfort
Assisted residents with personal hygiene, including bathing and changing
Provided mobility support and escorted residents to meals and activities
Observed and promptly reported health concerns or incidents to management
Front desk receptionist
Oakmont Senior Living
05.2023 - 03.2023
Greeted residents, families, and visitors with professionalism and warmth
Answered and directed phone calls, messages, and inquiries efficiently
Assisted residents with inquiries and coordinated timely communication with staff
Coordinated appointment scheduling for residents to improve access to services
Maintained accurate visitor logs while ensuring compliance with security and privacy protocols
Collaborated with care staff to support residents' needs and daily operations
Financial Aid Student Worker at Central Methodist University Financial Aid DepartmentFinancial Aid Student Worker at Central Methodist University Financial Aid Department