Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

KADIAN K. DALEY

Kelowna,BC

Summary

Resourceful professional with extensive experience in management, manufacturing, and healthcare. Demonstrated success in leading teams and solving complex problems while fostering positive work environments. Committed to continuous growth and delivering impactful results across various roles.

Overview

9
9
years of professional experience

Work History

Resident Support Worker (Part-Time)

Western Human Resource Cooperation
04.2023 - Current
  • Participates in the assessment, goal setting and program planning such as ISPs for the individuals living in the residence. Documents, implements and provides input into the evaluation of the program plan.
  • Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance and implements individual service plans.
  • Assists individuals with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting in accordance with established procedures and protocols. Ensures the safety of individuals.
  • Identifies social, economic, recreational, physical, vocational and educational services in the community that will meet the individual's needs. Maintains liaison with other agencies, professionals, government personnel and members of the community.
  • Participates in various focused activities in accordance with individual program plans.
  • Recognizes, analyzes and responds to potential emergency situations such as individual's aggressive behaviour or medical emergency to ensure no harm comes to the individual, other employees and/or the public. Reports concern to the program manager.
  • Performs delegated tasks as directed by professionals, such as administering medication to individuals in accordance to doctor's instruction, within established policies and individual care plans.
  • Provides input into the agency's continuous quality improvement process as required.
  • Maintains reports and records such as daily logs and accreditation outcomes data collection reports.
  • Assist with case management by identifying potential problems and reporting any difficulties. Provides input to professional support teams with regards to the development of appropriate program plans to achieve individual's desired goals. Contributes to the evaluation of the individuals' progress and prepares a report.
  • Provides emotional support and feedback to individuals and their families.
  • Accompanies and/or transports and assists individuals to appointments, shopping or leisure activities.
  • Performs site/residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment and food services.
  • Uses sound judgement; carries out job duties in a professional manner and is always guided by the agency's Code of Ethics.
  • Performs other related duties as requested.

Supervisor of Operations

Natural Factor
02.2023 - Current
  • Ensure orders are packed accurately and efficiently, and that products have been filled, labelled, and sealed according to company standards
  • Drive production for assigned line to meet departmental goals
  • Lead setup, clean-up, and tear-down of packaging lines
  • Ensure all materials (bulk and packaging components) are reset for next run
  • Lead and train packaging line workers on operational and safety-related procedures
  • Set break schedules for staff and adjust as needed
  • Observe working procedures and bring up suggestions for improvement
  • Liaise with Maintenance department for equipment repair and maintenance
  • Troubleshoot equipment issues as needed
  • Coordinate production with lead hands on other shifts and ensure proper shift turnover
  • Request line clearance approval for each run
  • Report employee performance, attendance, or tardiness concerns to the supervisor; support supervisor with performance management as needed
  • Write and revise standard operating procedures (SOPs) for packaging line
  • Observe and ensure staff follow current Good Manufacturing Practices (cGMP) and Standard Operating Procedures (SOPs), as well as other work procedures and company policies
  • Supervise the department in the absence of the supervisor

Packing Operator Lead Hand

Natural Factors
01.2021 - 02.2023
  • Ensure the daily packaging schedule is followed and provide on-site training to Packaging Operators
  • Maintain, troubleshoot, and operate equipment in a safe and efficient manner.
  • Assist in resolving work problems and recommend measures to improve productivity and product quality.
  • Disassemble, clean, and re-assemble packaging equipment.
  • Direct day-to-day activities of line employees
  • Accurately complete all necessary paperwork

Store Manager

Little Caesars
05.2018 - 01.2021
  • Coordinate daily front-of-house and back-of-house operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints. Organize and supervise shifts.
  • Determine the type of service to be offered and implement operational procedures. Recruit staff and oversee staff training.
  • Set staff work schedules and monitor staff performance.
  • Appraise staff performance and provide feedback to improve productivity.
  • Ensure compliance with sanitation and safety regulations.
  • Manage the restaurant's good image and suggest ways to improve it.
  • Control operational costs and identify measures to cut waste.
  • Implement policies and protocols that will maintain future restaurant operations.

Assistant Manager

Little Caesars
06.2016 - 05.2018
  • Oversee new staff training.
  • Prepare and maintain employees' work schedules.
  • Provide oversight and direction.
  • Organize and supervise shifts.
  • Resolve customer complaints and ensure health and safety regulations are followed.
  • Monitor staff performance and suggest ways of improvement.
  • Coordinate daily front-of-house and back-of-house restaurant operations.
  • Prepare and serve food to customers.
  • Train new and current employees on proper customer service practices.

Education

DIPLOMA - Marketing

OKANAGAN COLLEGE
KELOWNA, BC, CANADA
06.2018

BACHELOR OF ARTS DEGREE - History, Social Studies

NORTHERN CARIBBEAN UNIVERSITY
MANCHESTER, JAMAICA
08.2012

Skills

  • Communication skills
  • Team leadership
  • Organizational management
  • Critical thinking
  • Problem solving
  • MS Office proficiency
  • Staff training and management

Accomplishments

  • Successfully completed Leadership Essentials Training with Coach Rhonda Victoor.
  • Performance Root Cause Analysis and Developing Effective Corrective and Preventative Actions (CAPA) Certification - EAS Consulting Group.
  • Certificate of Academic Excellence - Northern Caribbean University.
  • Vice President Philmelodia Club - Northern Caribbean University.
  • Sports Director Philmelodia Club - Northern Caribbean University.
  • Dorm Fire Sergeant - Northern Caribbean University.
  • Team Counselor - Inter-School Christian Fellowship.
  • Captain of Soccer Team - Mt Alvernia High School.

References

Available upon request

Timeline

Resident Support Worker (Part-Time)

Western Human Resource Cooperation
04.2023 - Current

Supervisor of Operations

Natural Factor
02.2023 - Current

Packing Operator Lead Hand

Natural Factors
01.2021 - 02.2023

Store Manager

Little Caesars
05.2018 - 01.2021

Assistant Manager

Little Caesars
06.2016 - 05.2018

DIPLOMA - Marketing

OKANAGAN COLLEGE

BACHELOR OF ARTS DEGREE - History, Social Studies

NORTHERN CARIBBEAN UNIVERSITY

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KADIAN K. DALEY