Experienced in business administration, accounts receivable, reports, reconciliation, and documentation preparations in several industries.
Analyzed and created performance metrics for alternative solutions in finance, supply chain, and public sector business cases to guarantee continuous improvement.
I have over eight years of experience in office management, basic accounting, customer service, sales, and executive administrative support.
Proficient with Microsoft Office Suite, including Microsoft Excel, Word, PowerPoint, access, and advanced familiarity with people soft, Oracle-NetSuite, Sage 300, Microsoft Project, and Tableau.
Experienced in fast-based logistics and service environments with the ability to be a team player to achieve the desired quality and daily rates.
Overview
10
10
years of professional experience
Work History
Administrative assistant, Accounts receivable
Newlife Fertility Center
10.2020 - Current
Notify patients of their due payments and receive storage fee payments
Reviewed balances and Performed adjustments, job reconciliations
Complete credits and re-billings to correct billing issues
Monitor payments and Collection
Follow up and Collection on the back-log files
Monitor Filing system modification and updates
Contribute to Oscar payments updates and information
Analyze patient files to verify government funding eligibility
Contact eligible patients and assist them in starting the process
Student Service Associate - Part-time
Sheridan College
06.2019 - 03.2020
Performed several Registration and fee payments tasks that I learned in the Coop Position
Assisted students with all requests and requirements- Customer service role
Collection of fees
Created all the needed documents from the office of the registrar
Assisted in scheduling the students' appointments with their record specialists
Student Service Associate - Coop Position
Sheridan College
12.2018 - 05.2019
Performed several Registration and fee payments tasks that I learned in the Coop Position
Assisted students with all requests and requirements- Customer service role
Collection of fees
Assisted in scheduling the students' appointments with their record specialists
Atlantica Mechanical Contractors Inc. / A Cahill Group Company
09.2013 - 09.2014
Deposited/received receipts, cash items, and third-party payments; posted and reconciled payments to the ledger (Sage 300)
Reviewed balances and Performed adjustments, job reconciliations
Completed credits and re-billings to correct billing issues
Provided daily income summary of the regular bank deposits to Controller and President
Monitored payments and Collection- Daily follow up
Contributed to SharePoint payments updates
Prepared and revised Statutory declaration
Performed a variety of administrative duties involved: including telephone reception, photocopying, faxing, scanning, mail/reports distribution, and filing (physical and electronic filing protocol) as well as other duties as required
Communication and Customer service and support
Administrative Assistant / 1 month contract
Legal Information Society of Nova Scotia
02.2013 - 03.2013
Assisted in packaging and distribution of justice information brochures (six languages) by mail and courier
Handled and following all correspondence, internal memorandum, letters, agreements, and contracts
Kept financial and procurements records
Prepared Product Quality Documents
Planned for engineers to commute to and from work sites
Assisted in handling human resources related tasks
Arranged for the company conferences participation and media communication
Secretary (P/T)
Sanabel Network of the Arab Countries
10.2004 - 12.2005
Responded to telephone requests, wrote official letters, prepared and sent fax messages, uploaded documents to the company's web-site
Assisted in arranging events such as workshops, seminars, and conferences
Participated in Sanabel Microfinance Conference 2005 Cairo / Egypt as a member of the conference staff
Communication, Customer service, and support for all participating organizations
Administrative Assistant
ALTADAMUN Microfinance Foundation
03.2004 - 12.2005
Arranged manager's appointments, took meeting minutes, made reservations, responded to telephone requests, wrote official letters, prepared and sent fax messages
Performed human resources assistant duties under the supervision of the Administrative Manager, such as updating and keeping personnel records, handling employees' medical insurance, and other duties as requested
Communication, Customer service, and support for all clients and staff
Education
Post Grad Certificate - Business Analysis and process management
Sheridan College, Pilon School of Business
01.2020
Diploma - Business/Finance CO-OP Program
Sheridan College, Pilon School of Business
01.2019
Post-Graduate Certificate - Management
American University (AUC)
01.2009
Post-Graduate Certificate - Executive Secretarial
American University (AUC)
01.2007
Bachelor of Commerce - Accounting major
Ain Shams University
01.2000
Skills
Experienced in business administration, accounts receivable, reports, reconciliation, and documentation preparations in several industries
Analyzed and created performance metrics for alternative solutions in finance, supply chain, and public sector business cases to guarantee continuous improvement
I have over eight years of experience in office management, basic accounting, customer service, sales, and executive administrative support
Proficient with Microsoft Office Suite, including Microsoft Excel, Word, PowerPoint, access, and advanced familiarity with people soft, Oracle-NetSuite, Sage 300, Microsoft Project, and Tableau
Languages
English
Full Professional
Continuingeducationprofessionaldevelopment
Academic Diploma in Business Analysis- IIBA
Simplifying business processes
Solving business problems
Process improvement foundation
Business analysis foundation
Book Keeping - Accounting course / At Mississauga Training Centre / Private Career College - Canada
Assertive Communication / At the Construction Association of Nova Scotia (CANS) - Canada
MS Outlook email management / At the Construction Association of Nova Scotia (CANS) - Canada
Builder's Lien: Holdbacks & Claims / At the Construction Association of Nova Scotia (CANS) - Canada
Managing Multiple Priorities / At the Construction Association of Nova Scotia (CANS) - Canada
PMP preparation course - Present
Timeline
Administrative assistant, Accounts receivable - Newlife Fertility Center
10.2020 - Current
Student Service Associate - Part-time - Sheridan College
06.2019 - 03.2020
Student Service Associate - Coop Position - Sheridan College
12.2018 - 05.2019
Accounting Clerk - Accounts receivable & Administrative Assistant - Atlantica Mechanical Contractors Inc. / A Cahill Group Company
09.2013 - 09.2014
Administrative Assistant / 1 month contract - Legal Information Society of Nova Scotia
Clinical Research Coordinator III in Multi-Clinical Trials (NASH) and Cirrhosis [phase 2 and 3 ] at Fresno Clinical Research CenterClinical Research Coordinator III in Multi-Clinical Trials (NASH) and Cirrhosis [phase 2 and 3 ] at Fresno Clinical Research Center