. Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cineplex Cast Leader
Cineplex
08.2023 - Current
Trained employees and assigned tasks
Identified team weak points and implemented corrective actions to resolve concerns.
Led team by answering complex guest questions and mentoring personnel one-on-one.
Educated staff on organizational mission and goals to help employees achieve success.
Looked outside known experience to find solutions and produce results.
Well educated in the importance guest survey opinions
Cineplex Cast Member
Cineplex
04.2023 - 08.2023
Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.