Kaden Dyck
Owen Sound,Canada
Summary
Experienced Lead Water Technician specializing in water quality analysis and team development. Enhanced water system efficiency and client satisfaction through effective relationship building and communication. Committed to continuous technical improvement and delivering high-quality service.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Project Manager
DkI
Guelph, Ontario
09.2025 - Current
- Coordinated cross-functional teams to drive timely project execution.
- Managed budgets and allocated resources across multiple projects to meet objectives.
- Developed project schedules and monitored progress against timelines.
- Implemented risk management strategies to proactively address potential challenges.
- Facilitated stakeholder meetings to gather requirements and provide updates.
- Led project planning sessions to define scope and objectives.
Lead Water Technician
BELFOR
Owen Sound, ON
08.2023 - 01.2025
- Trained new hires on procedures, safety protocols, and equipment usage, enhancing service delivery consistency.
- Monitored consumption patterns to identify trends and provide recommendations for improving efficiency or reducing waste.
- Assisted in budget planning by providing accurate estimates of materials, labor costs, and other expenses associated with water system operations.
- Assisted in budget planning by estimating materials, labor costs, and expenses for water system operations, contributing to accurate financial forecasting.
Lead Water Technician
Service Master
Owen Sound, ON
04.2020 - 07.2023
- Established strong relationships with clients, resulting in high levels of repeat business and referrals for new jobs.
- Ensured client satisfaction through post-restoration follow-ups, effectively addressing concerns and questions about completed work to enhance overall service quality.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Enhanced customer confidence by maintaining clear communication on project timelines and expected outcomes throughout the restoration process.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Ensured client satisfaction through post-restoration follow-ups, addressing any concerns or questions related to the completed work.
- Mitigated health hazards by accurately identifying and removing mold growth during water damage cleanup, ensuring a safer environment for clients.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
- Maintained up-to-date knowledge on industry advancements with continuing education coursework in water damage restoration techniques and equipment use.
Education
Trades Management -
Algonquin College
Ottawa 05.2023 - 06.2025
Certificate of Technical Studies - FIRE RESTORATION
IICRC
Toronto, ONSkills
- Project management
- Project planning
- Risk assessment
- Budget management
- Resource allocation
- Business analysis
- Vendor management
- Operational efficiency
- Change management
- Team leadership
- Training and development
- Coaching and mentoring
- Customer service
- Record keeping accuracy
Languages
English, Full Professional
Timeline
Project Manager
DkI
09.2025 - Current
Lead Water Technician
BELFOR
08.2023 - 01.2025
Trades Management -
Algonquin College
05.2023 - 06.2025
Lead Water Technician
Service Master
04.2020 - 07.2023
Certificate of Technical Studies - FIRE RESTORATION
IICRC