Kadee Sullivan
Citrus Heights
Summary
Compassionate and service-oriented professional with over a decade of experience in education, customer relations, and leadership roles. Skilled in conflict resolution, schedule coordination, and maintaining professionalism in fast-paced and high-pressure environments. Strong communicator with the ability to build trust, manage multiple priorities, and support individuals in emotionally sensitive situations. Seeking to bring these skills into a client service role in any setting necessary.
Overview
15
15
years of professional experience
Work History
Teacher (2nd, 5th, 7th/8th Grades)
Faith Christian Academy
08.2016 - 06.2025
- Led classroom instruction across multiple grade levels, adapting communication and teaching styles to meet student needs
- Managed classroom behavior, resolving conflicts and facilitating clear communication with parents and staff
- Coordinated class schedules, school events, and collaborated with other departments to support schoolwide initiatives
- Consistently modeled professionalism and empathy in a fast-paced educational environment
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Assistant to the Pastor
First Apostolic Church
01.2011 - 07.2024
- Supported church operations through scheduling, event planning, and regular communication with congregation members
- Assisted with conflict resolution and counseling in sensitive situations
- Maintained high levels of discretion and professionalism in all interactions
- Facilitated effective communication between staff and congregation through newsletters, social media updates, and website management.
- Developed volunteer teams by recruiting, training, and supporting dedicated individuals for various ministries within the church.
- Coordinated church events, ensuring smooth and successful execution of all activities.
Office Worker
Reliable Gmc
01.2015 - 01.2016
- Interfaced with customers daily to schedule service appointments, address concerns, and ensure satisfaction
- Managed high call volume and in-person visits while maintaining a friendly and composed demeanor
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Managed financial deposits
Sales Associate
Macy’s Department Store
01.2011 - 01.2015
- Delivered excellent customer service in a busy retail environment
- Assisted with inventory, sales goals, and problem resolution during peak business hours
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Music Director
First Apostolic Church
02.2016 - 07.2025
- Led and organized musical teams for services and special events, coordinating schedules and rehearsals
- Worked closely with leadership to plan community events and maintain a positive, supportive environment
Private Voice Teacher
Kadee Sullivan
01.2019 - Current
- Enhanced students'' vocal techniques by providing personalized coaching and constructive feedback.
- Incorporated music theory lessons into voice training sessions to provide students with a well-rounded musical education and greater appreciation for the art form as a whole.
- Improved communication skills between parents and the studio regarding scheduling changes or payment discussions to ensure smooth operations.
- Developed strong relationships with students, fostering a comfortable learning environment for optimal growth in vocal abilities.
Education
College Coursework -
American River College
Sacramento, CAHigh School Diploma -
El Sereno High School
05-2010
Skills
- Customer Service & Client Interaction
- Conflict Resolution & De-escalation
- Schedule Coordination & Event Planning
- Communication & Team Collaboration
- Basic Proficiency in American Sign Language (ASL)
- Professionalism Under Pressure
- Multitasking & Problem Solving
- Phone & In-Person Service
- Event Planning & Coordination
- Phone & Front Desk Systems
- Microsoft Office & Google Suite
- Adaptability
Timeline
Private Voice Teacher
Kadee Sullivan
01.2019 - Current
Teacher (2nd, 5th, 7th/8th Grades)
Faith Christian Academy
08.2016 - 06.2025
Music Director
First Apostolic Church
02.2016 - 07.2025
Office Worker
Reliable Gmc
01.2015 - 01.2016
Assistant to the Pastor
First Apostolic Church
01.2011 - 07.2024
Sales Associate
Macy’s Department Store
01.2011 - 01.2015
College Coursework -
American River College
High School Diploma -
El Sereno High School
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