Kadara Yasin
Calgary,Canada
Summary
Personable and communicative with strong foundation in linguistic principles and cultural nuances.
Possessing reliable and diligent nature, well-suited for ensuring cleanliness and order. Understanding of sanitation standards and adept in using cleaning equipment and products efficiently. Dedicated to creating and maintaining pristine environments to enhance overall hygiene and safety.
Overview
3
3
years of professional experience
Work History
Immigration Interpreter
Calgary Catholic Immigrant Society (CCIS)
06.2024 - Current
- Facilitated clear communication between clients and service providers in multiple languages.
- Translated documents and materials, ensuring cultural relevance and accuracy.
- Assisted in resolving misunderstandings through effective interpretation techniques.
- Developed glossaries of specialized terminology for consistent usage across projects.
- Collaborated with team members to enhance overall service delivery standards.
- Conducted needs assessments to tailor services to client requirements effectively.
- Evaluated feedback to continuously improve interpretation processes and client satisfaction.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Communicated with clients to understand interpreting needs and provide best service possible.
SALES ADVISOR
CDS
12.2023 - 05.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns, ensuring accuracy and timely fulfillment for customer satisfaction.
- Trained new team members on operational procedures and customer service best practices.
- Managed escalated issues, collaborating with departments to achieve swift resolutions.
KC COMMERCIAL AND RESIDENTIAL BUILDING
11.2022 - 03.2024
- Operated cleaning equipment to maintain cleanliness and hygiene standards in commercial environments.
- Conducted routine inspections to identify areas needing deep cleaning or maintenance attention.
- Implemented efficient cleaning processes, reducing time spent on repetitive tasks while ensuring thoroughness.
- Trained new staff on cleaning procedures and safety protocols to enhance team performance and effectiveness.
- Developed checklists for daily tasks, improving consistency and accountability among team members.
- Resolved client feedback promptly, enhancing customer satisfaction through responsive service adjustments.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Kept building entryway glass clean and polished for professional presentation.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
Education
Highschool Diploma -
High School Diploma -
GHL Academy School
Ethopia03-2018
Skills
- Canadian Food Service Training with Food Safety Certificate
- Food preparation and kitchen work skills
- Two years home-based restaurant experience
- Three years of translation experience
- Experienced in cleaning commercial building
- Hard working, organized person
- Polite, helpful, patient, and willing to learn
- Languages: English, Amharic, Somali, Arabic
Timeline
Immigration Interpreter
Calgary Catholic Immigrant Society (CCIS)
06.2024 - Current
SALES ADVISOR
CDS
12.2023 - 05.2024
KC COMMERCIAL AND RESIDENTIAL BUILDING
11.2022 - 03.2024
Highschool Diploma -
High School Diploma -
GHL Academy School