Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Associate
PepsiCo
06.2024 - Current
Drive forklift safely in congested and confined areas.
Unloaded and stacked materials by raising and lowering Forklift.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Worked safely around moving machinery.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Representative
Couche-Tard
05.2022 - 11.2024
Responded to customer requests for products, services, and company information.
Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Resolved associate, tool and service delivery issues revealed by statistical reports.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Associate of Applied Science - Technical And Scientific Communication
St. Lawrence College
Scarborough,ON
12-2021
Skills
Preparing reports
Cross-functional teamwork
Shipment processing
Process improvement
Languages
English
Native or Bilingual
Timeline
Associate
PepsiCo
06.2024 - Current
Customer Service Representative
Couche-Tard
05.2022 - 11.2024
Associate of Applied Science - Technical And Scientific Communication
St. Lawrence College
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