Summary
Overview
Work History
Education
Skills
Timeline
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Kacie Gosse

Edmonton,AB

Summary

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.

Overview

3
3
years of professional experience

Work History

Dispatcher

CN Railway
Edgerton, AB
05.2023 - 09.2024
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Updated records of driver locations, delays, and cancellations.
  • Maintained logs of all incoming calls and assigned tasks.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Child and Youth Worker

BTCDS
Edmonton, AB
10.2021 - 05.2023
  • Facilitated recreational activities for clients of all ages to promote healthy development.
  • Organized educational workshops on topics such as anger management, substance abuse prevention.
  • Developed positive relationships with clients by creating a safe and supportive environment.
  • Maintained accurate records of client data including assessments, progress reports.

Education

HCA Certifcate - Nursing

Nightingale Academy
Edmonton, AB
03-2018

GED -

Eastglen High School
Edmonton, AB
06-2017

Skills

  • Database Management
  • Customer Relations
  • Driver communication

Timeline

Dispatcher

CN Railway
05.2023 - 09.2024

Child and Youth Worker

BTCDS
10.2021 - 05.2023

HCA Certifcate - Nursing

Nightingale Academy

GED -

Eastglen High School

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Kacie Gosse