Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kacie Armstrong

Essex,ON

Summary

Motivated and passionate individual perusing an education in Veterinary Medicine. (Returning to school in September 2024) Passionate, outgoing, and punctual personality focused on teamwork and quality care paired with outstanding communication and interpersonal abilities. Experienced in managing various projects and utilizing appropriate resources to meet strict deadlines. Highly organized with vast experience in the customer service industry. Adept at resolving customer issues quickly and effectively, while providing accurate guidance and compassion. Possesses a strong ability to remain calm and levelheaded under pressure and uses time management skills to prioritize tasks efficiently.

Overview

4
4
years of professional experience

Work History

Dispatcher

TVM Logistics
05.2023 - 09.2023


  • Communication with plants, suppliers and other customers via telephone and email.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Oversaw dispatch activities and enforced compliance with laws and regulations.
  • Managed data entry and documentations for pickups and deliveries.
  • Relayed work orders, messages, or information to and from drivers via telephone, email, and satellite.
  • Excelled in multitasking to manage a high call volume with professionalism and efficiency.
  • Employed sound judgement when making decisions related to dispatch operations.
  • Provided guidance on appropriate actions when unexpected delays occurred during transit.

Sandwich Artist Shift Leader

Subway
10.2021 - 04.2023
  • Performed daily audits of store equipment; identified maintenance issues and reported them to management immediately.
  • Minimized cross-contamination and other health risks by cleaning and sanitizing work areas and tools, and any other food items.
  • Upheld all freshness, cleanliness, and quality standards.
  • Communicated, trained, and prompted all safety and compliance practices to colleagues.
  • Identified and resolved any conflict between colleagues and customers.
  • Managed inventory using company systems and guidelines to reduce and prevent loss of product.
  • Coordinated workflow and maintained work scheduules to improve efficiency.
  • Trained new employees in proper food safety procedures and sanitation regulations.
  • Proficiently used cash registers and POS systems to accurately process orders and manage money transactions.
  • Performed opening and closing duties.

Cashier

NoFrills
12.2019 - 03.2020
  • Provided efficient and courteous service to customers.
  • Operated cash register and accurately processed payment, returns and exchanges.
  • Preformed opening and closing procedures such as counting cash registers, restocking, and cleaning.
  • Ensured customers received full attention while attending to their needs and engaging in pleasant conversation while performing transactions.

Breakfast Line Cook and Pro Shop Staff

Bellview Golf Club
04.2019 - 10.2019
  • Followed and enforced all health and safety regulations for the kitchen and ensured a clean and sanitized work environment.
  • Assisted with preparation of meals in accordance with recipes and dietary requirements.
  • Preparation of meals for large parties with a limited time frame.
  • Utilized problem solving techniques to resolve customer complaints promptly.


Education

Completed Courses - Pre-Health Sciences

St. Clair College of Applied Arts And Technology
Windsor, ON

High School Diploma -

Essex District High School
Essex, ON
06.2022

Skills

  • Strong attention to detail, multitasking, and task management
  • Thrives individually and in team settings
  • Cleanliness, problem solving and decision making
  • Safety compliance
  • Understanding of Microsoft office and most other computer applications
  • Social perceptiveness and compassion
  • Basic understanding of medicinal care and first aid
  • POS systems and cash handling
  • Shift management
  • Food preparation, handling, and proper storage

Additional Information

References available upon request.

Timeline

Dispatcher

TVM Logistics
05.2023 - 09.2023

Sandwich Artist Shift Leader

Subway
10.2021 - 04.2023

Cashier

NoFrills
12.2019 - 03.2020

Breakfast Line Cook and Pro Shop Staff

Bellview Golf Club
04.2019 - 10.2019

Completed Courses - Pre-Health Sciences

St. Clair College of Applied Arts And Technology

High School Diploma -

Essex District High School

Similar Profiles

CREATE PROFILE
Kacie Armstrong