Kacia Kirshen
Martinez,CA
Summary
I am a student at Diablo Valley College currently working towards attaining and Associates Degree in Psychology and then transferring to a four year institution. I have extensive experience in the aquatic and recreational industry and working with members, staff, and children. I posses competent leadership and interpersonal skills that are highlighted by my roles as an assistant manager, lifeguard and swim instructor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager & Lifeguard
Rankin Aquatics Center
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Improved community member satisfaction by addressing and resolving complaints
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules
- Assigned duties and tasks to staff and set schedules
- Conducted and oversaw training for 30 staff members
Swim Instructor
YMCA East Bay
08.2022 - 07.2023
- Taught daily swim instruction to students of all ages and skill levels
- Tailored lessons to children based on water comfortability and swim level
- Interacted with parents to update them on child's progress
- Maintained CPR, First Aid, and Lifeguard certifications to ensure preparedness for emergency situations during lessons.
Education
Associate of Arts - Psychology
Diablo Valley College
Pleasant Hill, CA05.2025
Skills
- Leadership
- Member Relations
- Staff Management
- Interpersonal Communication
- Proficient in using technology
Certification
- First Aid/CPR & Lifeguard Certified
- Water Safety Instructor Certified
- Administering Emergency Oxygen Certified
Timeline
Swim Instructor
YMCA East Bay
08.2022 - 07.2023
Assistant Manager & Lifeguard
Rankin Aquatics Center
05.2021 - Current
Associate of Arts - Psychology
Diablo Valley College
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