Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Analyst
Peloton
06.2020 - 11.2022
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Performed gap analysis to identify areas of improvement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Analyzed open orders, backlog, and sales data to provide sales team with insights.
Interacted with stakeholders, understanding their needs and effectively communicating solutions.
Strong communication skills to ensure effective relay of complex information.
Assisted in the development of data mining algorithms to identify and classify data.
Education
Bachelor of Arts - Liberal Arts And Professional Studies
York University
Toronto, ON
2021
Skills
Strategic Networking
Pricing Strategies
Customer Service Process Improvement
Billing Procedures
Strategic Thinking
Business Planning
Sales Presentation
Customer Accounts Management
Competitive Analysis
Certification
Licensed Mortgage Agent - 2020- Present
Mortgage Agent
Licensed Mortgage Agent @ MortgageOutlet
Timeline
Business Analyst
Peloton
06.2020 - 11.2022
Bachelor of Arts - Liberal Arts And Professional Studies