An energetic, enthusiastic, and relational child and personal support worker who thrives on accepting challenges. Has extensive living experiences working with children, youth, adults, and families, including children with autism, in different settings. I gained tremendous skills and knowledge during my Practicum practices in community and school settings. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PERSONAL SUPPORT WORKER
ST JOHNS CARE HOMES NIGERIA
, Nigeria
03.2021 - 11.2023
Conduct intakes, meeting with clients and obtaining required individual information by methods such as referral forms and individual interviews, gathering background information, determining client suitability for the shelter program, informing clients of shelter policies and procedures, and making referrals to other programs as required.
Provide culturally safe services to diverse populations including Indigenous and other identified groups while also recognizing the importance of safe and appropriate services to those who identify with LGBTQ2S community.
Report any instance of an accident, injury, or damage to a guest, client, and staff member as soon as possible.
Work positively, patiently, and proactively with all clients, including those who may demonstrate a range of difficult behaviors.
Report any instance of mishap or incident; submit written documentation when issues escalate to the level requiring an official 'incident report.'
I intervene in crisis situations, including de-escalating verbal aggression, hostility, suicidality, mental and physical health crises.
When needed, I performed housekeeping duties, including preparing beds for new residents, and general upkeep of the shelter space.
Provided input regarding the client’s risk factors to self and others.
COMMUNITY SUPPORT WORKER
FEDERAL HEALTH CARE SERVICES
11.2017 - 12.2019
Addiction/Support worker.
Provide collaboration in the assessment of the client upon intake and upon graduation.
Maintain detailed records of client progress, treatment plans, and any interventions performed.
Provide client care plans, Policy and Procedure, protocols and daily routine and expectations and communicate same to co-workers.
Conduct initial assessments of clients to determine the severity of their addiction and related mental health issues.
Participate in client centered team meetings throughout the phases of treatment and provide insight and collaboration.
Respond swiftly and appropriately to medical emergencies including accidents or overdose.
Ensure all critical incident reports are completed in accordance with standards, as per policy, including licensing and assisted living registry.
Take part in maintaining the cleanliness of the facility and grounds in accordance with Health & Safety standards.
Promote a client-centered, strength-based, and trauma-informed, holistic approach to treatment recovery.
Coordinate with healthcare providers, social workers, and other professionals to ensure comprehensive care for clients.
Created a safe environment by identifying potential risks and implementing appropriate interventions.
Responded quickly to emergency situations involving clients in order to protect their safety.