Kacey Martinez
San Fernando
Summary
Reliable and customer-focused professional with retail and administrative experience. Bilingual in English and Spanish, with strong communication stills and the ability to multitask in fast-paced environments. Known for providing excellent customer service maintaining a positive, team-oriented attitude.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Old Navy
Burbank, CA
09.2022 - Current
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in merchandise restocking and organization to maintain store presentation standards.
- Operated point-of-sale systems accurately, ensuring efficient transaction processing.
- Engaged with customers to identify needs and provide tailored product recommendations.
Receptionist
Health Advocates
Santa Clarita, CA
06.2022 - 08.2022
- Communicated with health insurance providers to verify process information
- Collected and documented patient medical history with attention to detail
- Provided administrative support in a fast-paced office environment
- Maintained professionalism and confidentiality when handling sensitive information
Education
High School Diploma -
Glendale High School
Glendale, CA2022
Skills
- Bilingual (english/Spanish)
- Customer Service
- Multitasking & Time Management
- Strong work Ethic
- Communication & Teamwork
- Compassionate and Patient
- Problem Solving
Timeline
Retail Sales Associate
Old Navy
09.2022 - Current
Receptionist
Health Advocates
06.2022 - 08.2022
High School Diploma -
Glendale High School
Awards and Leadership
- Most Valuable Player (MVP), Glendale High School Softball Team
- All- Pacific League first team Honorable mentioned
- Recognized in Glendale News Press for Softball performance
- Head Captain, Softball team (2022)
- Co-captain, Softball Team (2021)
- Spanish Club Member (2019-2020)