Kacey Benavides
Waterloo,ON
Summary
A hard-working student seeking employment, I am a highly motivated, responsible team player with excellent communication skills. Ready to utilize my abilities and passion to further the mission of the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
International Ambassador
Waterloo Catholic District School Board
04.2024 - Current
- Collaborate with team members to program and organize diverse activities, sports and events that promote creativity, inclusion, and growth.
- Mentor, guide, and encourage youth through activities and personal challenges to foster character development.
- Identify and address concerns regarding participants' growth, well-being and the promotion of inclusion and diversity.
- Build and maintain a positive rapport with students, staff and parents, ensuring a cohesive and supportive environment that encourages success and structure.
- Actively led, participated, and engaged in the program and activities both on-site and off-site.
- Ability to adapt to changing priorities and work under pressure to meet deadlines while ensuring the effectiveness of the program.
- Assuming leadership and taking the initiative to ensure the success of the program.
- Consistent welcoming, energetic and passionate demeanour.
Youth Camp Counselor
Unity Camp
03.2024 - 05.2024
- Fostered positive relationships with youth and staff to ensure an energetic, welcoming, inclusive and engaging environment, creating a sense of community and belonging.
- Delivered personal support to meet the needs of each camper, helping them to achieve their personal goals and promote growth.
- Adapted quickly to varying situations at camp while maintaining composure under pressure.
- Supported a space that allows a balance between mindfulness and promoting physical activity to meet the needs of each camper.
- Managed group dynamics to resolve conflict's between campers ensuring a positive and safe environment while maintaining a focus on each individual's needs.
- Led physical and recreational activities that emphasized teamwork, wellness and fun.
Customer Service Attendant
City of Kitchener
04.2022 - 02.2023
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
- Managed varying responsibilities including cashier duties, customer inquiries, stocking, assisting in running programs and ensuring tasks were complete without sacrificing service quality.
- Built rapport with customers, offering personalized service to meet their needs, to foster long-lasting relationships among the community at our centre.
- Maintained cleanliness and organization throughout the centre to ensure an inviting atmosphere and allow customers and employees to easily access products.
Sales Associate
Footlocker Retail
03.2022 - 09.2022
- Provided exceptional customer service by maintaining a positive attitude, actively listening to customer needs, addressing concerns, offering personalized solutions, and following up to ensure satisfaction.
- Consistently achieved and exceeded sales goals and expectations during shift.
- Educated customers on the benefits of different products, including footwear apparel and accessories, ensuring informed purchases that align with their fitness or lifestyle goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds following store policy.
- Worked with colleagues to run store operations smoothly, supporting one another in achieving store goals.
Education
Diploma - Early Childhood Care And Education
Conestoga College
Waterloo, ON08-2027
Skills
- Verbal & Written communication
- Problem-solving
- Team player
- Time management
- Leadership
- Critical thinking
- Organization
- Responsible
- Customer Service
- Flexible
- Bilingual in English & Spanish
Certification
- First Aid/CPR/AED Certification Level C - Canadian Red Cross
Timeline
International Ambassador
Waterloo Catholic District School Board
04.2024 - Current
Youth Camp Counselor
Unity Camp
03.2024 - 05.2024
Customer Service Attendant
City of Kitchener
04.2022 - 02.2023
Sales Associate
Footlocker Retail
03.2022 - 09.2022
- First Aid/CPR/AED Certification Level C - Canadian Red Cross
Diploma - Early Childhood Care And Education
Conestoga College
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