Kacey Bailey
Menifee
Summary
Experienced security supervisor with a focus on enforcing safety protocols and managing incident reports. Expertise in de-escalation techniques and team training has consistently improved safety compliance and guest satisfaction.
Overview
7
7
years of professional experience
Work History
Security Officer
Disneyland Parks And Resorts
Anaheim
05.2025 - Current
- respond to guest inquiries with service-oriented approach
- maintain vigilance and attentiveness to surroundings and tasks
- Collaborated with cast members to enforce safety protocols, ensuring a secure environment.
- Engaged with guests to offer assistance and information, contributing to an enjoyable experience.
Security Supervisor/Unarmed Security Officer
PSC
Temecula
12.2022 - 08.2025
- Issued trespass notices and enforced bans to uphold security protocols.
- Created shift rotation schedules for security personnel, ensuring optimal coverage at all times.
- Conducted site reviews and audits, delivering actionable recommendations to enhance security protocols.
- Provided coaching and feedback, fostering employee development and accountability.
- Conducted safety inspections to ensure compliance with established protocols.
- Trained new security staff on procedures and emergency response techniques.
- Managed incident reports, maintaining accurate documentation records.
- Liaised with company and client leadership, ensuring clear communication and alignment on security initiatives.
- Facilitated training sessions for security staff on service-oriented and de-escalation techniques, equipping them to manage incidents effectively.
Security Dispatcher
Harrahs Casino And Resort
Valley Center
04.2020 - 08.2022
- Monitored security cameras to enhance safety across Harrah's Casino and Resort premises.
- Coordinated communication among security teams to effectively manage emergencies and incidents.
- Managed dispatch operations by directing security personnel to required locations.
- Responded promptly to alarms and calls for assistance, prioritizing urgent situations.
- Assisted guests by responding to inquiries regarding onsite services, ensuring a positive experience.
Security Officer
Securitas Security Services USA
Temecula
11.2018 - 08.2022
- Performed regular patrols to detect and address security issues proactively.
- Managed incidents using de-escalation techniques to effectively reduce conflict.
- Monitored park safety and security to ensure guest and staff protection.
- Conducted regular patrols to identify and address potential safety hazards.
- Responded promptly to emergency situations, coordinating with local law enforcement.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2017
Some College (No Degree) - Fire Science
MSJC
Menifee, CASkills
- Security protocols
- Surveillance monitoring
- Emergency response
- Incident reporting
- Safety compliance
- Team coordination
- De-escalation
- Customer service
Timeline
Security Officer
Disneyland Parks And Resorts
05.2025 - Current
Security Supervisor/Unarmed Security Officer
PSC
12.2022 - 08.2025
Security Dispatcher
Harrahs Casino And Resort
04.2020 - 08.2022
Security Officer
Securitas Security Services USA
11.2018 - 08.2022
High School Diploma -
Paloma Valley High School
Some College (No Degree) - Fire Science
MSJC