Kacey Ann Porter
KELOWNA,BC
Summary
To obtain a position as a Butler, and secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
15
15
years of professional experience
Work History
Butler
Sandals Montego Bay
10.2017 - Current
- Butler, duties include:
- Meet guest upon arrival from the lobby to the lounge.
- Take guest on orientation to their suites.
- Give room orientation.
- Make dinner reservation.
- Set up beach chairs with coolers.
- Book tours.
- Make spa bookings.
- Escort guest.
- Serve lunch and drinks.
- Give baths.
- Do decoration for birthday, anniversary, weddings and etc.
- Refresh insuites like ice, replenish stuff that they need.
- Serve breakfast insuites.
Server/Hostess
Sandals Montego Bay
05.2010 - 10.2017
- Ala Carte and Buffet Style, duties include:
- Clear and rest table
- Serve beverages
- Prepare service stations.
- Welcome guests.
- Ensure guest are satisfied with services offered.
- Assist with meal preparation.
- Keeps tables, dining room and bus station areas clean.
Education
Butler Certificate - undefined
Guilds of Professional English
01.2017
Certificate Level 1 - Waitress
Hospitality Training Programme
01.2010
Certificate - undefined
School of Cosmetology
01.2007
School Leaving Certificate - undefined
St. James High School
07.2005
Skills
- Team work, customer service, interacting with interesting people, time management and assisting situations
Languages
English
Professional Working
PROFESSIONAL SUMMARY
- 11 years’ experience in Customer Service
- 7 years’ experience as a Waitress
- 4 years’ experience as a Butler
- Possesses good organizational skills and interpersonal skills with great attention to details.
- Possess a good working knowledge of acceptable business standards.
- Take guest food & drink order (hot & cold beverage)
- Having the ability to multi-task, prioritize effectively and solve problems.
Timeline
Butler
Sandals Montego Bay
10.2017 - Current
Server/Hostess
Sandals Montego Bay
05.2010 - 10.2017
Butler Certificate - undefined
Guilds of Professional English
Certificate Level 1 - Waitress
Hospitality Training Programme
Certificate - undefined
School of Cosmetology
School Leaving Certificate - undefined
St. James High School