Kabyemera Sharon
Ottawa,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals where professional growth will be supported.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Ottawa Hospitality Agency
09.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, taking inventory, preparing cash drawers, printing sales reports and setting up for incoming shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers before serving beverages and insuring to review photo identification.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept bar presentable and well stocked to meet customer needs.
Hospitality Agent
Hyre
07.2018 - Current
- Delivered excellent customer service to support company reputation and satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Assisted in setting up banquet utensils, plates, glasses and napkins on tables for coherent events.
- Managed food orders/beverages from customers and ensured deliveries in timely manner.
- Verified adherence of quality and maintaining organized, safe food-handling environments.
Tutor
Sandy Hill Community Health Centre
01.2017 - 06.2018
- Collaborated with students to complete homework assignments.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence.
- Provided academic support and assisted in developing study skills/strategies to students of Sandy Hill area.
Seasonal Part Time Sales Associate
Hudson's Bay
08.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal.
- Greeted customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieve established sales goals.
- Rotated stock and restocked shelves to maintain product availability.
- Participated in theft prevention activities.
Financial Assistant & Registrars Office Assistant
Maxwell Academy
08.2014 - 06.2015
- Managed students payroll account as well as organized student financial files.
- Proceeded to the entry and revision of the school’s financial data.
- Led the on boarding of new students.
Student Cafeteria Server
Maxwell Academy
08.2013 - 06.2014
- Served meals to students.
- Ensured cleanliness of facilities and readied the cafeteria for the following service.
- Ensured food service at the orphan asylum, serving orphans and women.
Teaching Assistant & Grader
Maxwell Academy
08.2012 - 06.2013
- Assisted English and Math teachers in grading student test and homework.
- Informed students of their upcoming assignments.
- Assisted students who needed help in any of their assignments.
Education
Bachelor of Arts - Political Science With International Relations
Carleton University
Ottawa, ONHigh School Diploma -
Maxwell Academy
Nairobi, Kenya 06.2015
Skills
- Hospitality Service Expertise
- Bartending & Serving License
- Private Events and Catering
- Safe Food Handling Procedures
- Cash Handling and Management
- Tutoring and Student Assistance
- Homework Support and Assistance
- Student Association
- Spoken Languages: English, Swahili, French
Accomplishments
- EASAC (East African Student Association), Vice President
- Mount Kenya Trekking Society, Climber
- Committee Pioneer & Organizer
Certification
- Ontario Smart Serve - Responsible services training program.
Timeline
Bartender
Ottawa Hospitality Agency
09.2021 - Current
Hospitality Agent
Hyre
07.2018 - Current
Tutor
Sandy Hill Community Health Centre
01.2017 - 06.2018
Seasonal Part Time Sales Associate
Hudson's Bay
08.2016 - 12.2016
Financial Assistant & Registrars Office Assistant
Maxwell Academy
08.2014 - 06.2015
Student Cafeteria Server
Maxwell Academy
08.2013 - 06.2014
Teaching Assistant & Grader
Maxwell Academy
08.2012 - 06.2013
Bachelor of Arts - Political Science With International Relations
Carleton University
High School Diploma -
Maxwell Academy
- Ontario Smart Serve - Responsible services training program.
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